Madason Moran
Castle Bromwich,Birmingham
Summary
A dedicated professional with a strong foundation in retail operations, demonstrating leadership proficiency and mastery in time management. Skilled in staff management and task prioritisation, ensuring efficient workflow and adherence to health and safety compliance. Committed to delivering exceptional customer service while effectively managing inventory. Aspires to leverage expertise in a dynamic environment that values growth and innovation.
Overview
3
3
years of professional experience
Work history
Assistant manager
Seavers
Castle Bromwich, West Midlands
09.2023 - Current
- Coordinated with management on operational issues providing solutions for better efficiency.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Delegated tasks to team members efficiently improving overall productivity.
- Provided support to manager during audits, ensuring accurate reports.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Completed customer orders with speed and accuracy.
Trainee dog grooming assistant
DoggyStylz
Birmingham, West Midlands
09.2022 - 08.2023
- Learned about different dog breeds' specific needs for effective grooming practices.
- Prepared dogs for grooming, ensuring their comfort and safety.
- Assisted customers with aftercare instructions post-grooming, promoting better care at home.
- Improved customer satisfaction by delivering excellent grooming services on time.
- Supported head groomer in complicated procedures, enhancing overall efficiency.
- Maintained clean work area to ensure hygienic conditions for animals.
- Helped maintain inventory of grooming supplies, ensuring availability when needed.
Education
Diploma of Higher Education - Hairdressing level 2
Solihull College
Solihull 09.2024 -
Higher National Diploma - Animal Management Level 3
Solihull College and University Centre
Solihull 09.2022 - 06.2023
Higher National Diploma - Animal Management Extension Level 3
Solihull College and University Centre
Solihull 09.2023 - 06.2024
Skills
- Retail operations understanding
- Leadership proficiency
- Time management mastery
- Staff management
- Task prioritisation
- Health and Safety Compliance
- Customer Service
- Inventory management
Timeline
Diploma of Higher Education - Hairdressing level 2
Solihull College
09.2024 -
Assistant manager
Seavers
09.2023 - Current
Higher National Diploma - Animal Management Extension Level 3
Solihull College and University Centre
09.2023 - 06.2024
Trainee dog grooming assistant
DoggyStylz
09.2022 - 08.2023
Higher National Diploma - Animal Management Level 3
Solihull College and University Centre
09.2022 - 06.2023
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