Macy Luciano Orgles
Manchester ,Greater Manchester
Summary
Driven and aspiring film student with keen eye for visual storytelling and creative problem-solving. Possesses strong collaboration and communication skills, coupled with a solid foundation in film theory and practical techniques. Eager to contribute to compelling projects, fostering engaging and impactful narratives.
Overview
5
5
years of professional experience
Work history
Front of House Staff
Prezzo Italian Restaurant
Manchester, Greater Manchester
2024.12 - Current
- Consistently delivering high levels of guest satisfaction while managing high-volume shifts of 300+ covers in a fast-paced environment
- Providing tailored food and drink recommendations, regularly generating positive customer Google reviews and recognition from management for strong drinks-per-cover performance.
- Maintaining full compliance with health, hygiene, and allergen regulations, ensuring a safe and welcoming dining environment
- Collaborated effectively with kitchen staff to ensure accurate, timely service, contributing to smooth operations during peak hours.
- Actively responded to customer feedback and resolved issues productively, while maintaining high standards of cleanliness and presentation.
Work Experience - Runner
Quay Street Productions
Manchester , Greater Manchester
2025.11 - 2025.11
- Supported day-to-day production operations across set and office environments, ensuring smooth workflow.
- Managed time-sensitive errands and logistics under tight production schedules.
- Liaised with multiple departments to maintain communication flow via walkie-talkie.
- Demonstrated reliability and flexibility in an often fast-paced and high-pressure environment.
- Distributed refreshments and snacks on set to maintain energy levels of cast and crew.
- Assisted in setting up equipment, ensuring timely setup for shoots.
- Improved communication with team members by distributing scripts, call sheets and other necessary documents.
Front of House Staff
The Wishing Well Inn and Restaurant
Dyke, Lincolnshire
2022.03 - 2024.11
- Managed reservations and rescheduled bookings proficiently, optimising table allocation without disrupting service flow.
- Maintained compliance with health regulations and accurate cash handling, while contributing to a well-presented and safe work environment.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Managed and coordinated with other front-of-house staff for efficient operations during peak hours.
- Ad hoc duties where required, including room turnover (cleaning/changing beds) and checking in new guests for the Inn.
Front of House Staff
Bourne Eau Cafe (Closed)
Bourne, Lincolnshire
2021.06 - 2022.10
- Built rapport with regular customers
- Offering training and support for new starters.
- Accommodated a comfortable and relaxed environment for the customers in a more intimate and quaint setting.
Education
A-Levels -
Bourne Grammar School
Bourne, Lincolnshire 09/2016 - 06/2023
Bachelor of Arts - Film Studies and English Literature
The University of Manchester
Manchester 09/2023 -
Skills
- Upbeat attitude and positive mindset
- Strong verbal and written communication
- Compassionate customer care
- Collaboration
- Committed work ethic and integrity
Certifications and Licences
- Full UK Driving Licence
- First Aid Certification (as part of Bronze DofE Award)
- Allergen Awareness and Food Hygiene Training
- Bar/Barista & Health and Safety Training
Interests
- Film festival and contemporary cinema culture
- Independent film analysis and critique
- Screenwriting production
- Short form video production and editing
- Collaborative projects
References
Sam McMillon - Chief Operating Officer at Quay Street Productions
- samantha.mcmillon@quaystreetproductions.co.uk
Other references available upon request.
Timeline
Work Experience - Runner
Quay Street Productions
2025.11 - 2025.11
Front of House Staff
Prezzo Italian Restaurant
2024.12 - Current
Front of House Staff
The Wishing Well Inn and Restaurant
2022.03 - 2024.11
Front of House Staff
Bourne Eau Cafe (Closed)
2021.06 - 2022.10
A-Levels -
Bourne Grammar School
09/2016 - 06/2023
Bachelor of Arts - Film Studies and English Literature
The University of Manchester
09/2023 -