Mackenzy Van Straaten
Lonehill,Johannesburg
Summary
Charismatic individual with natural flair for communication and relationship-building. Demonstrates strong interpersonal skills and persuasive abilities, honed through diverse roles in customer service and sales. Poised to drive brand engagement and foster lasting customer loyalty, contributing to company success.
Overview
1
1
year of post-secondary education
Work History
Bartender & Waitress
The Corner Bistro
Randburg, Johannesburg
- Developed rapport with regular patrons fostering a loyal customer base.
- Created an inviting atmosphere through friendly interaction with customers.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Collaborated with team members to provide seamless service during busy periods.
- Provided excellent service to customers, resulting in repeat business.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Input orders into register, calculated bills and collected payments.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Kept bar service areas stocked with tea, coffee and espresso.
Sales assistant
Cambanos & Son
Midrand, Johannesburg
- Offered personalised shopping advice to enhance customer experiences.
- Conducted daily inventory checks to manage stock levels accurately.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Assisted customers with product selection for optimal satisfaction.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Assisted customers in locating specific items to boost satisfaction.
Brand Ambassador
Crusaders MC
Randburg, Johannesburg
- Maintained an upbeat attitude whilst promoting the brand, creating a positive impression on customers.
- Attended promotional events representing the brand, enhancing company reputation.
- Increased brand awareness for better market penetration through energetic and passionate promotion.
Education
English, Afrikaans, Maths Lit, Biology, History, Business Studies & Life Orientation
Curro Rivonia
Rivonia, Johannesburg 01.2023 - 11.2023
Skills
- Engaging leadership style
- Highly motivated
- Dedicated and committed
- Microsoft Word, PowerPoint and Excel
Affiliations
- Meditation & Wellness - always seeking self-improvement
Timeline
English, Afrikaans, Maths Lit, Biology, History, Business Studies & Life Orientation
Curro Rivonia
01.2023 - 11.2023
Bartender & Waitress
The Corner Bistro
Sales assistant
Cambanos & Son
Brand Ambassador
Crusaders MC
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