MACDONALD PARADZAYI MANHONDO

• Charted patient information related to vital signs, pain management and daily inputs and outputs
• Remained up to date on latest treatments, care improvements and regulations to facilitate confidentiality satisfaction and wellbeing
• Monitored patient health, behavioural and physical changes, promptly reporting concerns to care coordinators
• Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
• Kept public areas clean and hygienic by performing routine sanitisation tasks
• Helped patients with bathing, meal assistance, toileting and mobility support
• Obtained current medical information, weight, height and vital signs to aid care planning
• Maintained and updated digital patient records and medical information Actively listened to patients' complaints and feedback, action improvements to continuously elevate quality of care
• Monitored patient progress, identifying and proactively addressing obstacles hindering recovery
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care
• Provided comprehensive personal care, offering activities of daily living and mobility assistance to support comfort and dignity
• Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care
• Monitored supply usage and reported low-stock items to proactively replenish inventory
• Administering of medication
• Counselled patients on pain management and medication risks with strong focus on substance abuse prevention
• Preparation of health meals and feeding patients
• Performing peg feeding.
• shopping errands.

• Supported residents with personal care.

• Promoted residents independence by providing motivation throughout daily tasks.

• Assisted with feeding and drinking tasks when required by residents.

• Provided emotional support to make residents feel comfortable and supported.

• Ensured residents safety by performing regular health checks, reporting concerns.

• Administered medication as required in care plans and instructed by doctors.

• Provided companionship through emotional and mental support, assisting with day-to-day living.

• Communicated with resident to better understand goals and develop strategies to achieve them.

• Built trust by maintaining strict confidentiality and sensitivity to resident needs.

• Cleaned residents rooms, completing tasks such as changing beds, dusting, hovering and bathroom sanitisation.

• Listened to service user complaints and feedback, actioning improvement to increase quality of care.

• Always maintained resident confidentiality in line with organisational guidelines.

• Conducted cooking, drink making and cleaning tasks while caring for residents.

· Answers customers enquiries.

· Assisting customers in locating specific products.

· Assist cashiers.

· Tracks and report sales records.

· Replenishes product inventory.

· Seeks feedback to improve customer services.