Mabel Adebayo
Manchester
Summary
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.
Overview
2
2
years of professional experience
Work history
Sales Assistant
Alluring Oud
Lagos, Nigeria
2024.10 - 2025.12
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers in locating specific items to boost satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Updated product labelling and pricing to reflect discounts and offers.
- Ensured stock replenishment in a timely manner to maintain product availability.
Customer service Representative
Gbedu Communication Limited
Lagos, Nigeria
2023.07 - 2024.08
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Facilitated customer loyalty programmes to enhance customer retention.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Education
Master of Science - Human Resource Management
University of salford
SalfordBachelor of Science - Political Science
Osun State university
Osogbo08.2023
Skills
- Sales target achievement
- Brand awareness promotion
- Time optimisation
- Digital marketing tools proficiency
- Price tagging
- Basic accounting
- Positive attitude
- Customer Service
- Effective listening
- Stock replenishment
- Product placement strategies
Additional Information
References available upon request
Timeline
Sales Assistant
Alluring Oud
2024.10 - 2025.12
Customer service Representative
Gbedu Communication Limited
2023.07 - 2024.08
Master of Science - Human Resource Management
University of salford
Bachelor of Science - Political Science
Osun State university