Lynette Agnes Caroline Bennion
Gillingham,Kent
Summary
Motivated professional with expertise in care delivery and customer service. Proven ability to adapt to changing environments through effective communication and teamwork. Committed to enhancing individual well-being and continuously pursuing knowledge and qualifications.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Care Support Worker
Harrogate & District Foundation Trust
Ripon, North Yorkshire
12.2021 - 08.2025
- Assisted residents with daily personal care tasks, including bathing, dressing, and grooming to promote dignity.
- Implemented mobility assistance techniques, such as transfers and use of mobility aids, to promote independence.
- Encouraged service users to be independent and active members of society.
- Monitored vital signs and reported significant changes to nursing staff to maintain resident health.
- Looked after clients' physical, emotional and social needs using person-centred approach.
- Assisted with feeding and drinking tasks when required by clients.
- Maintained accurate records of care, treatments, and residents' progress to ensure compliance with regulations.
Health Care Assistant
The Royal British Legion
Ripon, North Yorkshire
09.2020 - 11.2021
- Facilitated daily personal care for patients, enhancing dignity and comfort.
- Documented care activities to maintain accurate and comprehensive records.
- Fostered trusting relationships with patients through consistent support and quality care.
- Maintained hygienic patient environments, ensuring strict adherence to infection control protocols.
- Promoted independence in elderly clients by assisting with daily living activities.
- Communicated respectfully with patients, honoring their dignity throughout care processes.
- Provided emotional support and companionship, improving mental well-being and quality of life.
- Supported residents with mobility challenges, utilizing equipment safely for movement assistance.
Care Assistant
Maria Mallaband Care Group
Ripon, North Yorkshire
10.2019 - 07.2020
- Established strong, trusting relationships with patients through continuous support and optimal care.
- Documented patient care accurately to maintain comprehensive and current records.
- Delivered personalized care and support to residents, improving quality of life.
- Participated in training sessions to enhance care techniques and knowledge.
- Actively addressed patient complaints and feedback, implementing improvements for care quality.
- Managed challenging behavior with sensitivity, applying a person-centered approach.
- Assisted in developing tailored care plans to meet individual needs.
- Responded promptly to emergencies, administering first aid and notifying medical staff.
Sales Assistant
Tappoo Limited
Lautoka, Fiji
03.2017 - 01.2019
- Provided detailed product advice to assist customers in making informed selections.
- Maintained organized and visually appealing shelves through effective merchandising techniques.
- Handled customer enquiries promptly, addressing questions about products and services.
- Assisted customers in locating products, enhancing overall shopping experiences with thorough information.
- Collaborated with team members to achieve sales targets, contributing to store success.
- Processed sales transactions accurately, managing cash, credit, and debit payments efficiently.
- Maintained current knowledge of product features, benefits, and availability for informed customer interactions.
Merchandiser
Paradise Beverages
Lautoka, Fiji
02.2012 - 12.2013
- Cultivated strong vendor relationships to ensure timely merchandise delivery.
- Designed engaging store displays, maximizing sales impact.
- Prepared detailed reports on sales performance, stock levels, and forecasting for management review.
- Conducted product quality checks to meet customer expectations and regulatory compliance.
- Monitored competitor products, pricing, and sales to identify marketing opportunities.
- Facilitated display setups by gathering and organizing materials.
- Coordinated promotional events with store team to drive increased sales.
Education
GCSEs - English, Maths, Economics, History, Geography
Swami Vivekananda College
Nadi, Fiji 01.2006 - 12.2009
Skills
- Time management
- Communication skills
- Team collaboration
- Computer proficiency
- Team Player
Languages
English
Intermediate
B1
Fiji
Intermediate
B1
Certification
- Level 2 Principles of Business Administration
- Level 3 Legal Administration(currently doing)
Interests
- baking
- cooking
- camping
- travelling
Timeline
Care Support Worker
Harrogate & District Foundation Trust
12.2021 - 08.2025
Health Care Assistant
The Royal British Legion
09.2020 - 11.2021
Care Assistant
Maria Mallaband Care Group
10.2019 - 07.2020
Sales Assistant
Tappoo Limited
03.2017 - 01.2019
Merchandiser
Paradise Beverages
02.2012 - 12.2013
GCSEs - English, Maths, Economics, History, Geography
Swami Vivekananda College
01.2006 - 12.2009