Tulla Brown
County Durham,Stanley
Summary
Compassionate Care Support Worker with a strong background in enhancing client well-being through a person-centred approach. Expertise in medication administration, client confidentiality, and effective patient interactions. Proficient in record management and relationship building with clients and families. Holds a full clean driving licence, excelling in route planning and time management to optimise care delivery.
Overview
7
7
years of professional experience
Work History
Care Support Worker
Human Support Group
Peterlee, County Durham
05.2019 - Current
- Addressed clients' physical, emotional, and social needs through a person-centred approach to enhance overall well-being.
- Facilitated personal hygiene for clients by assisting with bathing, washing, and toileting to promote dignity and comfort.
- Aided clients during meals by providing feeding assistance and ensuring adequate hydration to support nutritional needs.
- Encouraged client independence by motivating them during daily tasks.
- Maintained positive client relationships by providing practical and emotional support throughout care.
- Provided emotional support to families and patients to enhance comfort and reassurance.
- Administered medication according to care plans and medical instructions.
- Recorded care treatments and residents' progress accurately to comply with regulations.
- Addressed patient complaints and feedback to improve quality of care.
- Ensured client confidentiality in line with organisational guidelines.
Education
NVQ Level 2 - Medication
NCFE
01-2022
NVQ Level 2 - English
Vision Training (North East) Limited
01-2021
NVQ Level 2 - Care
Vision Training (North East) Limited
01-2021
NVQ Level 1 - Mathematics
Vision Training (North East) Limited
01-2020
NVQ Level 2 - Adult Literacy
City & Guilds
01-2007
Skills
- Patient interaction
- Emotional support
- Client relationship management
- Record management
- Time management
- Route planning
- Clean driving licence
- Punctuality
Timeline
Care Support Worker
Human Support Group
05.2019 - Current
NVQ Level 2 - Medication
NCFE
NVQ Level 2 - English
Vision Training (North East) Limited
NVQ Level 2 - Care
Vision Training (North East) Limited
NVQ Level 1 - Mathematics
Vision Training (North East) Limited
NVQ Level 2 - Adult Literacy
City & Guilds