Lydia Rose
Witham,Essex
Summary
Detail-oriented professional with extensive expertise in GDPR compliance, recruitment support, and health and safety compliance, whilst being energetic with strong communication skills and the ability to capture and maintain an audience.
Proficient in data entry, records management, and database administration, with advanced Microsoft Office skills and a strong aptitude for spreadsheet creation and analysis. Demonstrates exceptional organisational abilities through calendar scheduling, invoicing, payroll processing, and procurement procedures. Adept at maintaining confidentiality while excelling in customer service, conflict resolution, and interdepartmental coordination. Committed to delivering precision under pressure with a focus on accuracy in document preparation and business correspondence writing.
Has solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
Administrative assistant
DD (Dental Directory)
Witham, Essex
2016.09 - 2026.03
- Streamlined administrative processes for increased efficiency in the workplace.
- Expedited document filing system with a new, organised method.
- Assisted with budget preparations enabling effective financial planning.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Facilitated internal communication.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Supported accurate record-keeping with proficient data entry skills.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Interacted professionally with clients providing excellent service at all times.
- Maintained stock levels to avoid shortages in office supplies.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Contributed to team effort by accomplishing related results as needed.
- Improved customer satisfaction through prompt response to email and phone queries.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Wrote professional letters, emails and memoranda for business communication.
- Sorted and organised different types of information by document type, personnel or location.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Opened and routed business parcels and letters.
- Transcribed or scanned data to create new files.
- Gathered information, created charts and produced reports for staff.
- Classified physical and digital documentation with correct codes.
- Applied maths abilities to calculate and check financial figures.
Children's entertainer
Ever after parties.
Colchester, Essex
2012.08 - 2020.03
- Collaborated closely with parents to understand specific party requirements.
- Utilised a variety of props in entertaining routines, keeping interest piqued.
- Demonstrated flexibility by adjusting performances according to audience reactions.
- Provided lively character portrayals to bring joy to birthday parties.
- Motivated active participation with interactive storytelling sessions.
- Promoted good behaviour amongst children through fun yet educational skits.
- Maintained professional relationships with clients for repeat bookings.
- Developed innovative games for improved social interaction among children.
- Infused positivity into every performance creating an upbeat environment.
- Managed time effectively during events to ensure smooth flow of activities.
- Adapted performances to suit a range of age groups, ensuring inclusivity.
- Showcased excellent communication skills when liaising with parents and venue staff.
- Ensured safety of all party attendees whilst performing activities.
- Encouraged child development through play and fun activities at events.
- Devised imaginative themes for unique and memorable parties.
- Built positive rapport with children and parents to enhance overall entertainment experience.
- Encouraged creativity through interactive storytelling, sparking imagination and enthusiasm among children.
- Entertained guests by arranging, adapting and improvising popular music.
- Captivated audiences through interactive and showstopping performances.
- Adapted performance styles to align with various themes, maintaining flexibility and versatility.
- Prepared relevant props and costumes ahead of performances.
- Memorised routines for professional performances.
- Coordinated well-organised meet and greet activities.
- Choreographed and rehearsed new material for fresh and original performances.
- Performed with energy and enthusiasm to fully engage audiences.
- Handled feedback well, incorporating suggestions to improve performances.
- Transfixed audiences using commanding stage presence.
- Adapted plans to suit different locations and prevent cancellations.
- Assessed own performance based on audience reaction and feedback to continuously improve.
- Kept groups entertained with engaging and interactive performances.
- Created hype and enthusiasm among audience members for maximum enjoyment.
- Interacted with guests with personable stage presence and showmanship abilities.
- Improvised in live situations and performances in case of unforeseen events.
- Supervised set up of performances spaces to prepare for shows.
- Showcased skills and abilities to impress customers and exceed their expectations.
Finance assistant
Ringway Jacobs (@Chelmsford County Council)
Chelmsford, Essex
2014.09 - 2016.08
- Supported the Finance Manager in preparing year-end accounts, ensuring regulatory compliance.
- Coordinated with other teams to resolve any discrepancies in invoicing or payments.
- Maintained confidentiality of sensitive financial information as part of ethical work conduct.
- Prepared weekly sales reports, providing a clear view of business performance.
- Prepared and monitored departmental budgets, ensuring effective cost management.
- Facilitated month-end closing procedures to maintain up-to-date financial records.
- Processed purchase orders, resulting in improved operational efficiency.
- Calculated client invoices with an efficient use of accounting software.
- Assisted with the preparation of annual budgets to facilitate strategic planning.
- Organised financial documents for easy access and retrieval during audits.
- Managed petty cash transactions for controlled spending on office supplies.
- Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
- Contributed to team meetings for the development of finance strategies and plans.
- Performed general administrative tasks, enhancing overall departmental productivity.
- Entered transactions into internal databases.
- Observed strict confidentiality policies to maintain data integrity.
- Compiled various reports relating to budgets, expenses and payroll for review.
- Supported accurate recordkeeping by properly documenting financial transactions.
- Participated in monthly, quarterly and annual audits.
- Organised budget documentation and tracked expenses to maintain tight business controls.
- Adhered to all regulatory requirements, supporting overall compliance to reduce risks.
- Reviewed and filed payroll documents following department procedures.
- Worked under guidance of accountants to prepare financial data in correct formats.
- Compiled financial data and prepared reports for accounting leadership review and use.
- Applied accounting and bookkeeping knowledge to identify areas of weakness and opportunities for improvement in financial systems.
HR assistant
Broomfield Hospital (Medical Resources department)
Chelmsford, Essex
2014.01 - 2014.09
- Streamlined HR procedures, boosting productivity and efficiency within the team.
- Organised ongoing training sessions to enhance employees' professional development.
- Carried out frequent performance evaluations for continuous staff improvement.
- Oversaw HR-related documentation, ensuring correct storage and accessibility when required.
- Assisted in new onboarding procedures for smoother integration of new hires into the team.
- Facilitated conflict resolution between employees, fostering a harmonious work environment.
- Liaised closely with other departments for effective cross-functional collaboration.
- Coordinated recruitment processes to attract high-quality candidates.
- Upheld confidentiality of sensitive information, adhering to strict data protection laws and regulations.
- Maintained close relationships with department managers, promoting smoother operations throughout the company.
- Compiled data for detailed personnel records, ensuring legal compliance.
- Provided administrative support during annual appraisal process resulting in seamless execution.
- Updated records with employee status, personal information and agreement term changes.
- Completed new joiner onboarding documentation and reference checks.
- Kept physical and electronic personnel files regularly updated for accurate records.
- Communicated interview outcomes with internal and external candidates.
- Logged job applications, interviews and recruitment outcomes in orderly systems.
- Approved invoices and timesheets ahead of payment to avoid payroll errors.
- Stored and processed job applications, providing selected candidate information to recruiters.
- Documented performance review outcomes to aid continued personnel development.
- Devised improved file storage methods for ease of document retrieval.
Crew member
McDonald's
chelmsford, Essex
2010.06 - 2013.08
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Handled high-pressure situations calmly providing solutions promptly.
- Managed inventory levels for efficient operations during peak hours.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Provided personalised customer service fostering loyalty amongst clients.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Participated in regular stock takes helping manage supplies efficiently.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Executed daily operation procedures ensuring adherence to company's policies.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Flexibly took on various roles to support workflow.
- Maintained clean and sanitary food preparation areas and equipment.
- Prepared food and beverages within target timeframes.
Education
AAT Level 3 and 2 (Lvl 4 studied) - Accountancy
Chelmsford College
Chelmsford 2013.09 - 2016.09
A-Levels - Chemistry, Biology, Maths
Chelmer Valley 6th form
Chelmsford, Essex 2011.09 - 2013.09
AS Level - Physics
Chelmer Valley High school
Chelmsford, Essex 2011.09 - 2012.09
GCSEs - English Lit and Lang, Dual Science, ICT and Further ICT, Geography, Electrons, French
Chelmer Valley High School
Chelmsford 2008.09 - 2010.09
GCSEs - Maths
Private study
Chelmsford, Essex 2006.09 - 2006.12
Skills
- Knowledge of gdpr compliance
- Feedback collection and analysis
- Calendar scheduling
- Invoicing and billing experience
- Recruitment support capability
- Data entry speed
- Accounting & bookkeeping knowledge
- Spreadsheet creation & analysis
- Health and Safety Compliance
- Customer Service
- Public speaking
- Conflict Resolution
- Flexibility in task handling
- Patience and diplomacy
- Business correspondence writing
- Data inputting & database management
- Microsoft Office proficiency
- Records management
- Interdepartmental coordination
- Procurement procedures
- Decision-Making confidence
- Precision under pressure
- Document preparation
- Payroll processing
- Billing procedures
- Confidentiality maintenance
- Telephone etiquette
- Written correspondence
- Typing speed and accuracy
Affiliations
Musical Theatre, stage craft, dress making and baking.
Timeline
Administrative assistant
DD (Dental Directory)
2016.09 - 2026.03
Finance assistant
Ringway Jacobs (@Chelmsford County Council)
2014.09 - 2016.08
HR assistant
Broomfield Hospital (Medical Resources department)
2014.01 - 2014.09
AAT Level 3 and 2 (Lvl 4 studied) - Accountancy
Chelmsford College
2013.09 - 2016.09
Children's entertainer
Ever after parties.
2012.08 - 2020.03
A-Levels - Chemistry, Biology, Maths
Chelmer Valley 6th form
2011.09 - 2013.09
AS Level - Physics
Chelmer Valley High school
2011.09 - 2012.09
Crew member
McDonald's
2010.06 - 2013.08
GCSEs - English Lit and Lang, Dual Science, ICT and Further ICT, Geography, Electrons, French
Chelmer Valley High School
2008.09 - 2010.09
GCSEs - Maths
Private study
2006.09 - 2006.12