Lydia Mudzimu
Gateshead,South Tyneside
Summary
Dedicated healthcare professional with expertise in public health awareness, disease control strategies, and wellness promotion. Skilled in patient assessment, clinical data analysis, and empathetic communication to enhance health literacy and deliver client-centred care. Proficient in NHS Pathways and healthcare policy knowledge, with a strong focus on team collaboration and coordination to drive effective outcomes. Committed to advancing public health initiatives through evidence-based practices and fostering community well-being.
Overview
2
2
years of professional experience
2012
2012
years of post-secondary education
Work History
Health advisor
North East Ambulance Service
Hebburn, South Tyneside
01.2025 - Current
- Utilised advanced technologies to streamline workflow processes.
- Cultivated a supportive environment for patients through empathetic communication.
- Managed crisis situations effectively, ensuring the safety and security of all involved parties.
- Maintained strict confidentiality of patient records ensuring adherence to privacy regulations.
- Ensured timely delivery of medical care with meticulous time management.
Sales assistant
Ackworth Service station Ltd
Stockton-on-Tees, North Yorkshire
11.2023 - 12.2024
- Improved customer service by efficiently handling queries and complaints.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business .
Doctor's assistant
United Bulawayo Hospitals
Bulawayo
11.2022 - 09.2023
- Facilitated effective communication with patients, improved their understanding of treatment plans.
- Attended medical seminars to stay updated on healthcare trends.
- Scheduled follow-up appointments with patients to ensure continued care.
- Maintained confidentiality of sensitive health information in compliance with privacy laws.
- Collaborated with other healthcare professionals; provided comprehensive patient care.
Education
Masters in Public Health - Public health
Teesside University
Middlesbrough 09.2023 -
bachelors degree - Medicine
Bachelor of Medicine And Bachelor of Surgery
Russia 09.2016 - 07.2022
A-Levels -
Knowstics Academy
ZimbabweGCSEs -
Knowstics Academy
ZimbabweSkills
- Public health awareness
- Team collaboration and coordination
- Disease control strategies
- NHS Pathways
- Wellness promotion
- Healthcare policy knowledge
- Health literacy
- Client-Centred approach
- Patient assessment
- Clinical data analysis
- Empathetic communication
- Effective listening
Languages
English
Proficient (C2)
Timeline
Health advisor
North East Ambulance Service
01.2025 - Current
Sales assistant
Ackworth Service station Ltd
11.2023 - 12.2024
Masters in Public Health - Public health
Teesside University
09.2023 -
Doctor's assistant
United Bulawayo Hospitals
11.2022 - 09.2023
bachelors degree - Medicine
Bachelor of Medicine And Bachelor of Surgery
09.2016 - 07.2022
A-Levels -
Knowstics Academy
GCSEs -
Knowstics Academy
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