Velma Williams
Chigwell Essex,Essex
Summary
Holistic health consultant with extensive experience in client-centered care and wellness planning. Proven ability to develop customized treatment plans and facilitate workshops, enhancing patient outcomes through collaboration with multidisciplinary teams. Expertise in crisis intervention, risk assessment, and healthcare management, with a strong commitment to patient advocacy and confidentiality. Skilled in mentoring junior staff and driving quality improvement initiatives to optimize operational efficiency.
Overview
23
23
years of professional experience
Work History
Holistic Health Consultant
Natures Pure Love Ltd
London, Essex
02.2017 - Current
- Facilitated discovery calls to guide clients towards specialised treatments.
- Advised patients on diet and exercise, stress management and other lifestyle changes for improving health.
- Educated patients on disease prevention and treatment to promote healthy communities.
- Monitored patients during treatments, assessment progress and adjusting plans.
- Advised patients on healthy lifestyle choices, focusing on diet, exercise, and stress management to promote wellness.
- Partnered with specialists to build comprehensive treatment approaches.
- Taught patients about continued care and special equipment or solutions for daily needs.
- Supervised and helped train junior team members to enhance team environment and patient outcomes.
- Coordinated referrals for specialised care in cases of patients with advanced concerns.
- Responded to patient enquiries, offering clear and concise health information and guidance via phone and email.
- Advocated for patients' needs within the healthcare system, acting as a liaison between patients and healthcare providers.
- Collaborate with specialists to design natural solutions and tailor holistic health plan treatments.
- Oversaw and supervised work of administrator and marketing team to ensure operational efficiency.
- Facilitate masterclasses and workshops, ensuring optimal engagement and knowledge transfer.
- Selected and coordinated resources and equipment to meet patients' treatment needs.
- Maintained up-to-date knowledge of public health guidelines and research, applying best practices in patient advisement.
- Worked on-site or remotely with clinical and non-clinical staff to arrange and deliver care to callers, maximising successful outcomes.
- Collaborated with healthcare professionals to develop personalised care plans for patients, improving health outcomes.
- Analysed patient activities to assess capabilities and customise treatments strategies.
Freelance Practice Teacher for students placement
Sheffield SYNEM
Sheffield, South Yorkshire
05.2016 - 03.2020
- Facilitated student integration into assigned placements through effective communication and support.
- Conduct regular structure visits to assess learning and understanding of theoretical applications in practical performance.
- Developed comprehensive examination and study plans to enhance student understanding and engagement.
- Achieved high academic standards through diligent completion of assignments.
- Coordinated placement assignments and ensured high-quality report submissions through effective task management.
parenting Coordinator
Barnsley Youth Offending Office
Barnsley, West Yorkshire
01.2009 - 11.2017
- Coordinated and implemented parenting class programmes to foster positive family dynamics and prevent youth involvement in the penal system.
- Facilitated collaboration with community resources across West Yorkshire to enhance access to diverse educational materials.
- Facilitated outreach programmes to enhance parenting skills and support family development.
- Resolved children and parent queries and problems by coordinating with community specialists to deliver effective solutions.
- Engaged with families and youths to identify needs and enhance service delivery.
- Analysed issues, developed solutions, and provided relevant support to enhance operational efficiency.
- Collaborated with community team members to drive target outcomes.
Social Worker
Sheffield Maternity (Jessops) Hospital
Sheffield, South Yorkshire
03.2003 - 11.2008
- Develop safeguarding plans for expectant parents misusing drugs and substances, ensuring tailored support and intervention strategies.
- Spearhead initiatives for the adoption and foster care of infants born to parents struggling with substance misuse.
- Assisted in connecting vulnerable babies with adoptive parents and foster carers.
Supported families in the adoption and fostering process.
Facilitated communication between social services and prospective parents. - Conducted individual and family interviews to assess situations and determine situations required.
- Prepared detailed reports and case notes, ensuring accurate documentation of client interactions.
- Conducted regular ward and home visits to assess living conditions and provide in-situ support to enhance overall well-being.
- Advocated for client access to community resources, improving their quality of life.
- Collaborated with healthcare professionals to coordinate mental health services for clients.
- Managed case loads efficiently, prioritising urgent needs while maintaining high standards.
- Established support networks for clients, connecting them with peer groups and services.
- Implemented safeguarding measures for vulnerable clients, reducing risks of harm.
- Raised awareness of key issues involved in working with people from diverse ethnic, cultural and socio-economic backgrounds.
- Conducted comprehensive assessments of client needs to develop tailored support plans.
- Referred clients to various community resources for additional support with housing, transport or childcare.
- Delivered crisis intervention services, offering immediate support in emergency situations.
- Located, compiled and organised case records and reports for legal proceedings.
- Advocated for patients, carers and families around complex emotional and practical needs to lower anxiety and depression levels.
- Managed patient caseloads to address social work assessments, crisis intervention and care planning.
- Supervised social work students in clinical activities, advising on strategies, answering questions and correcting errors.
- Participated in multidisciplinary teams to review cases and share insights on client care.
- Organised assistance through direct or outside referrals to help clients through ongoing or crisis situations.
Education
Bachelor of Science - Health and Social Care
Anglia University
01-2000
Skills
- Health education
- Wellness planning
- Holistic treatment
- Public health knowledge
- Client assessment
- Team leadership
- Crisis intervention
- Effective communication
- Client relationship management
- Patient safety prioritisation
- Positive attitude
- Team collaboration
- Creative thinking
- Basic life support
- Excellent listener
- Patient confidentiality
- Quality improvement initiatives
- Patient advocacy
- Care coordination
- Cross-disciplinary collaboration
- Problem solving
- Customer service excellence
- Time-management
- Decision making
- Patient education
- Patient documentation
- Active listening
- Healthcare management
- Patient assessment
- Mental health support
- Diabetes education
- Decision making under pressure
- Empathetic
- Report-writing
- Manual handling training
- First aid and CRP
- Treatment planning
- Risk Management
- Public health awareness
- Client-Centred approach
- Team collaboration and coordination
- Healthcare policy knowledge
- Time efficiency
- First Aid certification
- Stress tolerance
- Public speaking
- Self-motivation
- Risk Assessment
- Strategic planning
- Disability support provision
- Stress management techniques
- Multidisciplinary collaboration
- Critical-thinking
- Empathetic communication
- Care plan development
- Business development
- Stress management
- Holistic care understanding
- Confidentiality maintenance
- Patient rapport building
- Professional integrity
- Quality Assurance
- Healthcare innovation
- Risk assessment strategy
- Cultural awareness
- Rehabilitation Planning
- Health education delivery
- Project leadership
Timeline
Holistic Health Consultant
Natures Pure Love Ltd
02.2017 - Current
Freelance Practice Teacher for students placement
Sheffield SYNEM
05.2016 - 03.2020
parenting Coordinator
Barnsley Youth Offending Office
01.2009 - 11.2017
Social Worker
Sheffield Maternity (Jessops) Hospital
03.2003 - 11.2008
Bachelor of Science - Health and Social Care
Anglia University