Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lungisa Mavuwa

Cheltenham,England

Summary

I have worked In hospitality for a long long time and am a team player . I also have experience in the retail . I am willing to put in all the expected effort and understand what it means to a team player.The roles involved cooking, various aspects of cleaning and a lot of customer service.

Overview

19
19
years of professional experience

Work history

Delivery driver

Uber Eats
Cheltenham, Gloucestershire
2022.04 - Current

Night receptionist

Travelodge hotels
Tewkesbury , Gloucestershire
2022.05 - 2024.05

Team member

Clarence court hotel
Cheltenham, Gloucestershire
2009.09 - 2015.10

Cleaner

femi cleaning co
Cheltenham, Gloucestershire
2007.01 - 2015.01
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.

Night porter

cowley manor hotel
Cheltenham, Gloucestershire
2007.04 - 2010.01
  • Maintained cleanliness of common areas to improve hotel standards.
  • Checked fire alarms periodically with utmost vigilance for ensured safety measures within the hotel setting.
  • Ensured security by patrolling premises throughout the night.
  • Managed early morning breakfast setup, improving dining room efficiency.
  • Monitored CCTV regularly for maintaining security in the premises.
  • Assisted guests with luggage, enhancing their stay experience.
  • Handled keys securely; helped maintain orderliness in all processes.
  • Handled late-night check-ins and check-outs efficiently, providing seamless service.
  • Coordinated with day staff about any incidents or issues noted whilst on duty.
  • Facilitated room service orders timely; enhanced guest satisfaction levels.
  • Provided excellent customer service for overall guest satisfaction.
  • Settled accounts accurately upon guest checkout, demonstrating attention to detail.
  • Operated telephone switchboard station to process [Number]+ queries per shift with [Number]% guest satisfaction.

Education

A-Levels -

Chaplin high school
Gweru
01.1999

Skills

  • Multi-Drop delivery experience
  • Delivery accuracy
  • Records keeping aptitude
  • Safe driving practice
  • GPS usage capability
  • Temperature-Controlled deliveries
  • Knowledge of traffic regulations
  • Advanced driving qualifications
  • Self-Motivation for lone working
  • Heavy goods vehicle license
  • Safety procedures understanding
  • Knowledge of transport laws
  • Logistics planning knowledge
  • Load management
  • Van unloading competency
  • Traffic law adherence
  • Commercial driving licence
  • Manual handling

Timeline

Night receptionist

Travelodge hotels
2022.05 - 2024.05

Delivery driver

Uber Eats
2022.04 - Current

Team member

Clarence court hotel
2009.09 - 2015.10

Night porter

cowley manor hotel
2007.04 - 2010.01

Cleaner

femi cleaning co
2007.01 - 2015.01

A-Levels -

Chaplin high school
Lungisa Mavuwa