Summary
Overview
Work History
Education
Skills
Timeline
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Luke  Rose

Luke Rose

Broadstairs,KENT

Summary

Experienced bar staff and bar back skilled in handling customers and maintaining a welcoming atmosphere. Proficient in bar cleaning procedures, beer tap operation, and the use of bar equipment, with a strong knowledge of local beers. Demonstrates excellent customer service and verbal communication skills, complemented by basic mathematics for efficient service. Flexible with late hours and adaptable to varying work schedules, committed to team collaboration and enhancing the overall bar experience.

Well-versed in hospitality industry with focus on providing top-notch customer service in fast-paced bar environments. Capable of enhancing customer satisfaction and driving business growth through professional and friendly service. Combines in-depth knowledge of mixology, superior communication skills, and keen attention to detail to create memorable guest experiences.

Overview

3
3
years of professional experience

Work History

bar staff

the dolphin
Broadstairs , kent
01.2022 - 07.2025
  • Managed customer disputes effectively, preserving the business reputation.
  • Prepared beverages, ensuring consistent quality.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Restocked bar efficiently during busy periods.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

Bar staff member

mash nightclub Cambridge
Cambridge, Cambridgeshire
06.2024 - 02.2025
  • Served customers to foster a friendly atmosphere.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Helped organise special events at the bar, and set up stage equipment.
  • Prepared drinks, ensuring consistent quality.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • started as a bar back for a month gaining experience in how to assist bar staff members and keep venue clean and fully stocked during shifts.
  • Checked identification to maintain legal compliance.

Education

A-Levels - business, law and art

St Georges Cofe School
Broadstairs
09/2019 - 08/2021

GCSEs - English, maths, biology, physics, chemistry, history, art, engineering, religious education

St Georges Cofe School
Broadstairs, Kent
09/2014 - 08/2019

Skills

  • Handle customers
  • Bar cleaning procedures
  • Use of bar equipment
  • Comfortable with late hours
  • Beer tap operation
  • Flexible working hours
  • Basic mathematics
  • Maintaining bar atmosphere
  • Knowledge of local beers
  • Customer Service
  • Verbal communication
  • Bar cleaning and maintenance
  • Team collaboration

Timeline

Bar staff member

mash nightclub Cambridge
06.2024 - 02.2025

bar staff

the dolphin
01.2022 - 07.2025

A-Levels - business, law and art

St Georges Cofe School
09/2019 - 08/2021

GCSEs - English, maths, biology, physics, chemistry, history, art, engineering, religious education

St Georges Cofe School
09/2014 - 08/2019
Luke Rose