Luke Rigby
Burgess Hill,West Sussex
Summary
Sales and business development professional with expertise in full sales cycle management, cold calling, and lead generation. Achieved significant revenue growth through strategic account development and consultative selling. Proficient in stakeholder engagement, negotiation, and closing deals across diverse sectors, including hospitality and public sector. Skilled in CRM management and sales forecasting to optimize pipeline and drive business success.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Business Development Manager
Alexander Rose Ltd
2025.09 - 2026.05
- Built a commercial wholesale portfolio from the ground up, targeting decision-makers across 14+ sectors including hotels, golf clubs, vineyards, wedding venues, care homes, and local councils.
- Generated £45,000+ in web order revenue throughout tenure by converting cold prospects into repeat wholesale accounts via a structured, solution-focused sales process.
- Managed the complete sales cycle — cold outreach, targeted email campaigns, in-person showroom demonstrations, order processing, and proactive follow-up — maintaining a consistent, qualified pipeline.
- Conducted live product demonstrations for prospective buyers, delivering a consultative, hands-on experience tailored to each sector's operational and commercial requirements.
- Handled inbound web-based enquiries and telephone orders while simultaneously pursuing outbound prospecting, managing a high-volume desk independently.
- Premium commercial outdoor furniture | B2B wholesale | Multi-sector
Sales Consultant
National Homebuyers
2025.08 - 2025.09
- Qualified inbound and outbound leads by assessing property details, personal circumstances, and seller motivation to determine acquisition suitability.
- Guided sellers through the full acquisition journey from initial enquiry to agreed sale, delivering transparent communication to build trust during sensitive, time-pressured decisions.
- Maintained accurate CRM records and managed a live prospect pipeline with consistent follow-up to maximise conversion rates.
- Property acquisition | Inbound & outbound sales | Lead qualification
Bar Associate
JD Wetherspoons – The Six Martlets
2024.07 - 2025.03
- Delivered high-volume customer service in a fast-paced hospitality environment, processing food and drink transactions accurately while adhering to Challenge 21 protocols.
- Proactively promoted featured cocktails and specials to maximise upsell opportunities and enhance the customer experience.
- Coordinated with kitchen staff to ensure accurate, timely service, and resolved guest complaints with professionalism.
Camera Operator & Live Stream Coordinator
Brighton Dome
2023.12
- Operated Canon XA60 4K cameras during filming and production of the Big Christmas Singalong Event, capturing high-quality performance and audience footage.
- Coordinated live stream coverage, managing seamless camera transitions to maintain broadcast quality and capture key moments.
- Collaborated with the production team to align creative vision and adapted quickly to a fast-paced live environment.
Bar Steward / Waiter
The Woolpack Farmhouse Pub
2023.07 - 2023.08
- Delivered attentive table service and prepared mixed drinks, wine, and non-alcoholic beverages, consistently meeting service time targets.
- Managed cash handling and POS transactions accurately, and maintained bar stocks, cleanliness, and health and safety standards.
Education
UAL Level 3 Diploma - Creative Media Production & Technology
Brighton Metropolitan College
Brighton, Brighton and Hove 2023.09 - 2024.07
A-Levels - Media / Applied Science / Photography
St Paul's Sixth Form College
Burgess Hill 2021.09 - 2023.07
8 GCSEs (Grades 4–7) - English Language (5), Maths (4), Media Studies (7), IT Level 1 (Distinction)
The Burgess Hill Academy
Burgess Hill, West Sussex 2016.09 - 2021.07
Skills
- Sales & BD: Full sales cycle
- Cold calling & prospecting
- Pipeline management
- Lead generation
- Account development
- Upselling
- Revenue growth
- Client Management: Stakeholder engagement
- Negotiation & closing
- Consultative selling
- Objection handling
- Customer aftercare
- Operations: CRM & database management
- Order processing
- Territory management
- Sales reporting & forecasting
- Technical & Creative: Website creation
- Photography
- Video editing
- Colour correction
- Darkroom film development
- MacOS & Windows
- Sectors: Hospitality & leisure
- Commercial furniture
- Public sector
- Sports, events & venues
- Facilities & outdoor spaces
- Sales forecasting competence
- Outbound sales
- Managing sales pipelines
- Sales improvement
- Sales persuasion
- Leadership in sales
- Direct sales
- Sales persuasion techniques
- B2B sales knowledge
- Sales networking
- B2B sales understanding
- B2B sales competence
- Specialised sales techniques
- Commercial sales experience
INTERESTS & HOBBIES
- Photography
- Short film & music video production
- Formula 1
- Football
- Cars
- Boxing
- Cycling
- Gym training. Former cricket player for Preston Nomads CC; also pursued fencing and chess. Strong focus on physical fitness and mental resilience.
ADDITIONAL EXPERIENCE
- Radio Presenter — Mid Sussex Radio | Jun 2024 – Present
- Host of a live Friday Night Dance show (11pm–2am), curating listener-requested music, delivering live weather updates, and promoting local events. Gained hands-on experience with professional broadcasting technology and production techniques.
- Photography & Product Retouching — Cannawell Ltd
- Completed a specialist photography and retouching project for a new product line, producing edited images for the company's e-commerce website alongside general operational support.
Affiliations
- Gym / Weight Training
- Reading and Journaling
- Meditation
- Football
Timeline
Business Development Manager
Alexander Rose Ltd
2025.09 - 2026.05
Sales Consultant
National Homebuyers
2025.08 - 2025.09
Bar Associate
JD Wetherspoons – The Six Martlets
2024.07 - 2025.03
Camera Operator & Live Stream Coordinator
Brighton Dome
2023.12
UAL Level 3 Diploma - Creative Media Production & Technology
Brighton Metropolitan College
2023.09 - 2024.07
Bar Steward / Waiter
The Woolpack Farmhouse Pub
2023.07 - 2023.08
A-Levels - Media / Applied Science / Photography
St Paul's Sixth Form College
2021.09 - 2023.07
8 GCSEs (Grades 4–7) - English Language (5), Maths (4), Media Studies (7), IT Level 1 (Distinction)
The Burgess Hill Academy
2016.09 - 2021.07