Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Luke Harrison

Rochdale,Lancashire

Summary

Experienced Nights Team Leader of a 4 star hotel in Manchester City centre. Train my team to complete high quality service and consistent results. Hard working proven through 100% attendance of both my last jobs. Currently in final year studying law with aspirations to become a solicitor. Work well in teams offering strong communication skills and high standards of work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nights Team Leader

Wilde Aparthotels
Manchester, Greater Manchester
09.2022 - Current

- 100% attendance record.

- Promoted from Team member to Team Leader

- Employee of the month

- Conduct 1 on 1's with team to ensure maximum job performance

- Check guests in, respond to reviews, handle any issues the guest have, ensure reception is clean, serve drinks, prepare food in the kitchen, laundry, fix any faults plus much more

Retail assistant

Daniel Christian Menswear
Rochdale, Greater Manchester
05.2021 - 06.2022

- Ensure maximum sales and meet targets

- Stack shelves and ensure everything is in order

- Unbox and take deliveries

- Ensure shop floor is neat and tidy

- Advise customers especially any looking for suits

Crew member

McDonald's
Rochdale, Greater Manchester
09.2019 - 02.2020

- Taking customer orders on till, meeting and greeting

- Preparing and packing food and drink

- Delvering through the drive through

- Maintaining immaculate cleanliness standards in both the kitchen and front of house

- Resolving any customer complaints

Education

Bachelor of Arts - law

The Manchester Metropolitan University
Manchester
09.2022 -

3 A-Levels - Law, Sociology, Psychology

Rochdale Sixth Form College
Rochdale
09.2019 - 07.2021

Skills

  • First aid trained
  • Health and safety training
  • Team leadership
  • Complaint handling
  • Decision making
  • Team communication

Affiliations

  • Watching and Playing Sports - Season Ticket holder for Manchester City, regular runner and tennis player. Also compete in a pool league.
  • Travel
  • Political commentaries
  • History - documentaries

Accomplishments

    - Promoted at work to a Team Leader, employee of the month

    - Most improved footballer 2017 Bacup and Rawtenstall Grammar. Player of the Year 2018. Player of the Year - Roach Dynamos FC.

    - Winner of Rossendale schools cross country - leading to chance to run for Lancashire.

Certification

- First aid trained

- Fire safety trained

- Food and safety trained

Timeline

Nights Team Leader

Wilde Aparthotels
09.2022 - Current

Bachelor of Arts - law

The Manchester Metropolitan University
09.2022 -

Retail assistant

Daniel Christian Menswear
05.2021 - 06.2022

Crew member

McDonald's
09.2019 - 02.2020

3 A-Levels - Law, Sociology, Psychology

Rochdale Sixth Form College
09.2019 - 07.2021

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Luke Harrison