Luke Gale
Basildon,essex
Summary
Reliable sales assistant and warehouse supervisor with experience across discount retail, electrical wholesale and trade counter environments. Skilled in customer service, stock control, and supporting busy shop floors and warehouses. Confident handling cash, serving trade and public customers, and keeping stores organised and efficient. Currently self-employed as an EVRI courier, now looking for a sales assistant or supervisor role to return to retail leadership.
Overview
11
11
years of professional experience
Work History
Self-Employed Courier
Evri
basildon, essex
02.2026 - Current
- Manage daily delivery routes independently, ensuring timely and accurate parcel handling for customers.
- Provide excellent customer service during collections and deliveries, resolving queries on the spot.
- Maintain accurate records of deliveries, stock and vehicle maintenance in a fast-paced environment.
Sales Assistant
Medlocks
Southend, essex
09.2025 - 01.2026
- Served customers at the counter, helping both trade and public customers with product enquiries.
- Processed cash and card payments and issued invoices/receipts accurately.
- Helped with stock checks, deliveries and keeping the branch tidy and safely organised.
Warehouse Supervisor & Trade Counter Assistant
TLC Supervisor
basildon, essex
05.2020 - 07.2025
- Supervised day-to-day warehouse operations, including picking, packing and booking in stock.
- Served customers on the trade counter, advising on suitable electrical products and alternatives.
- Managed stock levels, supported stock takes and helped keep the warehouse safe and well-organised.
- Trained new starters on warehouse procedures, trade counter service and safety protocols.
Sales Assistant
99p Shop
basildon, essex
01.2015 - 05.2020
- Served customers on the shop floor and tills, providing friendly and efficient service.
- Handled cash and card payments, refunds and exchanges in line with store procedures.
- Replenished shelves, rotated stock and helped keep the store clean and presentable.
Education
GCSEs - School
Upper Academy & Lower Academy, Basildon
Basildon01-2013
Skills
- Customer service and complaint handling
- Cash handling, card payments and till operation
- Trade counter sales and advising customers on products
- Warehouse supervision and team support
- Stock control, picking, packing and goods in/out
- Merchandising, stock rotation and replenishment
Timeline
Self-Employed Courier
Evri
02.2026 - Current
Sales Assistant
Medlocks
09.2025 - 01.2026
Warehouse Supervisor & Trade Counter Assistant
TLC Supervisor
05.2020 - 07.2025
Sales Assistant
99p Shop
01.2015 - 05.2020
GCSEs - School
Upper Academy & Lower Academy, Basildon