Claire Tsimboykas
Preston,United Kingdom
Summary
Compassionate and trustworthy professional with strong communication and problem-solving skills. Experienced in providing emotional support and understanding individual needs, ensuring a safe and comfortable environment. Proven ability to manage time effectively, stay organized, and multitask efficiently. Committed to making a positive impact in any role through proactive and hands-on task completion.
Overview
36
36
years of professional experience
1
1
year of post-secondary education
Work history
Carer
PRIVATE
Preston, Lancashire
03.2011 - Current
- I took time away from work to care for a close family member with dementia and manage personal recovery following a stroke.
- Developed strong organisational, problem-solving, communication, and resilience skills while coordinating healthcare schedules, appointments, and household management.
- Assisted with mobility to ensure safety and prevent accidents.
- Administered medication, ensuring correct dosage and timing.
- Utilised active listening skills whilst engaging in conversation with Mum, boosting her mood and overall happiness level.
- Developed personalised care plans which catered to individual needs and preferences of Mum.
- Maintained hygienic living environments through regular cleaning.
- Assisted Mum with daily household cleaning, laundry and food preparation.
Dental receptionist
Dentalign
Preston, Lancashire
01.2010 - 03.2011
- Managed inventory of dental supplies, ensuring sufficient stock levels at all times.
- Welcomed new patients warmly, fostering a friendly clinic atmosphere.
- Coordinated reminders for upcoming appointments to reduce missed visits.
- Managed appointment bookings for efficient clinic operations.
- Facilitated payment processes efficiently, aiding in seamless transactions for patients.
- Resolved patient queries with professionalism and patience, enhancing customer service experience.
- Processed medical forms accurately to ensure correct patient information.
- Streamlined administrative processes for improved office efficiency.
- Maintain, tidy and organise reception area for professional appearance.
- Maintained strict patient confidentiality, ensuring records were secure locking them away.
Professional Development and Life Experience
career break
Preston, Lancashire
08.1999 - 01.2010
- Managed full-time care for family members, including providing support for a terminally ill parent.
- Developed strong organisational, time management, and problem-solving skills in a high-pressure, emotionally demanding environment.
- Coordinated schedules, healthcare appointments, and household management efficiently while maintaining attention to detail.
- Enhanced empathy, communication, and leadership skills through hands-on responsibility.
- Liaising with medical professionals, schools, or support services.
- Maintaining stability during a challenging personal period.
Clinical coder
NHS Foundation Trust
Preston, Lancashire
05.1998 - 08.1999
- Performed daily checks on coded data against original documents to ensure integrity of information recorded.
- Kept abreast with changes in legislation affecting healthcare services and adjusted coding accordingly, ensuring continued compliance.
- Assigned proper codes to medical procedures for insurance and accounting processing.
- Achieved high accuracy and swift turnaround times for clinical coding services.
- Collaborated with clinical audit and finance teams to fulfil hospital goals.
- Maximised NHS trust income through accurate and incisive clinical coding.
- Prepared and delivered case notes for different individual or team needs.
Contracts Assistant
NHS Foundation Trust
Preston, Lancashire
02.1993 - 05.1998
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Displayed energy and enthusiasm in fast-paced environment.
- Liaised with GP fundholders and the finance department discussing income for the hospital.
Medical records clerk
NHS Foundation Trust
Preston, Lancashire
09.1991 - 02.1993
- Processed patient admission forms, ensuring timely registration.
- Streamlined retrieval process for medical records to improve efficiency.
- Handled sensitive information discreetly under strict protocols, maintaining trust between the hospital and its patients.
- Ensured data privacy and confidentiality with diligent record handling.
- Managed patient records efficiently by methodically filing and retrieving medical documents.
- Fulfilled requests for patient information from physicians and other healthcare providers accurately.
- Delivered records to healthcare providers, researching and retrieving lost or missing patient information.
- Managed large volumes of case notes using computerised tracking and filing systems.
- Availed medical records upon request by medics and hospital staff.
- Maintained up-to-date patient records, enhancing the quality of care.
- Coordinated closely with administrative staff to secure necessary documentation.
Office junior
Integrate
Preston, Lancashire
07.1990 - 09.1991
- Facilitated good working atmosphere with polite communication between staff members.
- Alleviated workload from seniors via active involvement in administrative duties.
- Contributed to team effort by performing necessary tasks promptly upon request.
- Delivered reliable support for smooth office operation by maintaining clean and tidy workspace.
- Completed errands outside office when required supporting overall functioning.
- Handled basic bookkeeping tasks, ensuring accurate record keeping.
- Performed general clerical duties such as sorting mail, thus boosting operational efficiency.
- Improved organisational efficiency by assisting in inventory management of office supplies.
- Provided efficient assistance to office seniors by handling paperwork, filing and photocopying.
- Handled incoming calls professionally, providing information or transferring as needed.
Education
BTEC - Business and Finance
Preston College
Preston 09.1989 - 06.1990
Skills
- Well-organised
- Client record management
- Trustworthy and reliable
- Client confidentiality
- Compassionate care
- Housekeeping
Affiliations
- I enjoy walking my dog
- socialising with friends
- going to the theatre
Accomplishments
Successfully managed a household and raised three children, developing strong skills in time management, budgeting, and problem solving.
Provided full-time care for elderly parents, managing medical appointments, coordinating with healthcare professionals, and overseeing household administration.
Timeline
Carer
PRIVATE
03.2011 - Current
Dental receptionist
Dentalign
01.2010 - 03.2011
Professional Development and Life Experience
career break
08.1999 - 01.2010
Clinical coder
NHS Foundation Trust
05.1998 - 08.1999
Contracts Assistant
NHS Foundation Trust
02.1993 - 05.1998
Medical records clerk
NHS Foundation Trust
09.1991 - 02.1993
Office junior
Integrate
07.1990 - 09.1991
BTEC - Business and Finance
Preston College
09.1989 - 06.1990