LUKE CONNOR

Customer care at tills:

Welcomed customers

Worked quickly and efficiently, ensuring customers received an easy, seamless and personalised experience

Operated till systems smoothly, streamlining check-out process for customers.

Excellent customer care

Worked as part of a large team

Followed company policies, adhering to health and safety guidelines

Took appropriate action to remedy customer dissatisfaction and boost loyalty.

Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Offered prompt solutions to maintain customer satisfaction.

Accepted card, cash and cheque payments in POS register system.

Worked energetically to maintain efficient operations during peak trading hours.

Shop floor:

Manually condensed stock and handled products with care to maintain product quality. Championed the reduction of food waste. Knowledgeable about products and helped customers locate the product they wanted. Replenished produce within the store, working as part of a large team.

tted.

C

Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

Loaded, secured and organised goods into delivery lanes ahead of dispatch.

Unloaded and sorted deliveries

Located parts for customers

Worked within the warehouse team

Ensured goods were received, stored, picked, packed and shipped efficiently

Inventory control

Good communication with fellow team members and management

Excellent attention to detail and problem solving skills

Picked orders accurately, reducing instances of return or exchange.

Conducted quality assessment before transporting goods, assessing for breakages or imperfections.

Adhered to health and safety policies and procedures.

A

• Advised on food and drink choices based on customer preferences.
• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
• Explained dish components clearly to inform customers' decisions.
• Totalled bills for customers and accepted payment via cheque, currency and card payments.
• Polished glasses and cutlery to pristine standards.
• Maintained professional appearance throughout shifts, reflecting positively on establishment image.
• Practiced healthy and safety measures to comply with regulations.

General maintenance of wet suits

Dealing with customers with a courteous and professional manner

Ensuring the grounds and surrounding areas were kept clean and tidy

Adhering to health and safety regulations