Summary
Overview
Work history
Skills
Timeline
Generic

Lucy Walsh

United Kingdom

Summary

Meticulous hospitality leader accustomed to managing high-performing teams in high-volume establishment's. Leverages precise attention to detail and proactive problem-solving to maintain seamless operations. Charismatic communicator with proven history of building rapport to support patron loyalty.

Overview

4
4
years of professional experience

Work history

Waitress assistant

Josser Travelling Restaurant
Cirencester, Gloucestershire
05.2025 - 09.2025
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Enhanced customer service by promptly taking orders and delivering food.

Barista

Josser Restaurant
Cirencester, Gloucestershire
05.2025 - 09.2025
  • Maintained cleanliness of the café area whilst preparing orders.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.

Barista

The Cafeteria Van
Cirencester, Gloucestershire
08.2022 - 02.2024
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.

Bar supervisor

Somewhere Else Cirencester
Cirencester, Gloucestershire
09.2021 - 01.2024
  • Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
  • Trained staff for improved service quality and professionalism.
  • Adhered to licensing regulations, maintaining the reputation of the establishment.
  • Handled difficult customers tactfully, ensuring minimum disruption to other guests.
  • Scheduled shifts for staff members for efficient operation of the bar.

Skills

  • Leadership competence
  • Budgeting and forecasting
  • Employee training
  • Health and Safety regulations
  • Task prioritisation
  • Performance evaluation
  • Attention to Detail
  • Inventory control

Timeline

Waitress assistant

Josser Travelling Restaurant
05.2025 - 09.2025

Barista

Josser Restaurant
05.2025 - 09.2025

Barista

The Cafeteria Van
08.2022 - 02.2024

Bar supervisor

Somewhere Else Cirencester
09.2021 - 01.2024

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Lucy Walsh