Summary
Work history
Education
Skills
Timeline
pwb

Lucy Roberts

Northampton,United Kingdom

Summary

To sum up I am a hard worker who thrives on new opportunities and new goals. The achievements I have received are the Duke of Edinburgh's Bronze, Silver and Good Awards, as well as being a qualified expedition leader. I am looking for a new challenge where I can be the best I can be. I would like to apply for the role of Support Worker, as I believe that I have the necssary skills to make it a success.

Work history

Lunch time assistant

Doddridge Community Centre
Northampton, United Kingdom
06 2025 - Current
  • Prepared lunches for seniors
  • liasied with manager to ensure the smooth running of the lunches
  • met the seniors for a talk
  • collected after lunches
  • worked in a kitchen
  • voluntary role

Telephone survey assistant

Telephone surveys limited
Northampton, United Kingdom
08 2011 - 12 2011
  • I conducted market research surveys over the telephone
  • the market research involved housing associations and bt
  • i had to type the answers into the in house computer system

Administrator

Northamptonshire Link
Northampton, United Kingdom
03 2010 - 03 2011
  • I was in charge of a budget of £20000
  • i worked with the office manager to ensure the smooth everyday running of the office
  • ordered stationary and other items
  • conplied reports in healthcare
  • worked in liaison with. Northampton volunteer bureau, now known as voluntary impact
  • booked rooms for meetings
  • learned a lot about healthcare
  • took minutes at meetings
  • helped with presentations

Brand Advocate

Dataforce
Northampton, United Kingdom
02 2008 - 02 2010
  • I worked for the energy watchdog, energywatch
  • i liaised with business and domestic customers to resolve issues and complaints
  • i raised complaints as necessary on the in house computer system
  • i worked with the business department to resolve issues relating to business customers for gas and electric
  • for domestic customers, I worked as an intermediary to resolve issues
  • i took calls on the telephone

Fundraising Administrator

Motor Neurone Association
Northampton, United Kingdom
03 2007 - 01 2008
  • I processed donations
  • i wrote letters to fundraisers and sent out fundraising packs
  • i helped to organise fundraising events
  • I supported the team manager in the general day to day activities in the office

Administrative assistant

National Grid
Northampton, United Kingdom
02 2006 - 02 2007
  • I compiled engineers' reports
  • i used an inhouse computer system
  • i took calls from engineers, as required

Project Coordinator

Northamptonshire county council
Northampton, United Kingdom
03 2004 - 05 2005
  • I promoted and engaged with youngsters who were undertaking the Duke of edinburgh'a Award Scheme
  • i worked with organisations out of school, such as the Scouts and Thornby Hall
  • i covered the county and I would travel from Brackley through to Rushden to visit different groups

Administrative Officer

DWP
Northampton, United Kingdom
07 2003 - 03 2004
  • I helped to compile documents for both formal investigations and independent enquiries in to complaints about bullying and harassment at work
  • i I answered the phone as necessary, reporting to the Administrator

Children’s project leader in charge

Corby Borough Council
Corby, Northamptinshire, United Kingdom
01 2003 - 07 2003
  • I worked with the police and youth offending team, Solve it and sports coaches to put on activities for 9 to 13 year olds in the community centres
  • i had a small number of staff working for me

Retail assistant

The co-op
Northampton, United Kingdom
01 2002 - 11 2002
  • I worked on the tills, serving customers directly
  • i stacked shelves
  • i helped to maintain cleanliness on the shop floor

Retail assistant

Tesco
Northampton, United Kingdom
01 2001 - 07 2001
  • I worked at a garage making sure the forecourt was safe
  • I worked on the tills, serving customers directly
  • i replenished stock

Education

2:1 - History And Politics

Weston Favell Upper School
09/2000 - 05/2003

Skills

  • I have excellent communication skills I can talk to anyone
  • i I am very organised, prioritising which task should be met first
  • i I have experience in the healthcare industry as well as the gas and electric industry
  • i am experienced with working under pressure in a busy office
  • i I am used to reporting and liasing with a number of agencies to achieve results

Timeline

Lunch time assistant

Doddridge Community Centre
06 2025 - Current

Telephone survey assistant

Telephone surveys limited
08 2011 - 12 2011

Administrator

Northamptonshire Link
03 2010 - 03 2011

Brand Advocate

Dataforce
02 2008 - 02 2010

Fundraising Administrator

Motor Neurone Association
03 2007 - 01 2008

Administrative assistant

National Grid
02 2006 - 02 2007

Project Coordinator

Northamptonshire county council
03 2004 - 05 2005

Administrative Officer

DWP
07 2003 - 03 2004

Children’s project leader in charge

Corby Borough Council
01 2003 - 07 2003

Retail assistant

The co-op
01 2002 - 11 2002

Retail assistant

Tesco
01 2001 - 07 2001

2:1 - History And Politics

Weston Favell Upper School
09/2000 - 05/2003

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Lucy Roberts