Cherie Thorne
Pentre,Rhondda - Cynon -Taff
Summary
Compassionate Support Worker skilled in building trust and delivering person-centred care. Committed to treating individuals with dignity and respect, fostering independence and encouraging personal choice. Adept at creating inclusive environments and collaborating within teams to meet diverse needs. Strong communicator with a passion for helping others feel valued and supported.
Overview
9
9
years of post-secondary education
31
31
years of professional experience
Work history
Children's Lunch Time Supervisor
YGG Bronllwyn Infant & Primary School (Part-Time)
Gelli
2022.01 - 2026.07
- Supervised activities to ensure the well-being and safety of children during playtime.
- Implemented company policies effectively, maintained high standards of service delivery.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
Foster Carer
Cariad Fostering Ltd & Calon Cymru Fostering
Pencoed
2011.04 - 2026.06
- Transformed respite foster care programme into full-time foster care, enhancing support for children in need since April 2011.
- Facilitated open lines of communication with social workers, leading to more effective care plans.
- Built strong relationships with birth families where appropriate, strengthening family ties.
- Documented child's milestones to ensure effective communication with care team. for review by social services team, contributing to overall care strategy.
Catering Staff
Ton Pentre Infants School (Part-Time)
Ton Pentre
2016.09 - 2017.07
- Handled customer complaints professionally resulting in satisfactory resolution and retaining patronage.
- Managed time effectively to complete tasks within deadlines, ensuring smooth kitchen operations.
- Utilised time management skills to accomplish tasks within stipulated timelines.
- Performed daily stock checks for maintaining adequate supplies at all times.
- Served lunch to children and handled domestic responsibilities.
Accounts Manager
Shopacheck Financial Services
Bridgend
2014.01 - 2017.07
- Managed business relationships to ensure loyalty and long-term commitment.
- Monitored competitor activity, staying ahead in the market competition.
- Processed and approved home loan applications for clients, facilitating successful financing solutions.
Receptionist
Griffin Windows Ltd
Treorchy, R.C.T
2006.01 - 2011.04
- Delivered exceptional customer service by promptly addressing inquiries and assisting clients with their needs.
- Managed phone calls, resulting in effective communication flow within the company.
- Upheld confidentiality with sensitive information handling procedures.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
Admin & Office Assistant
Living Connections Ltd
R.C.T
1998.10 - 2006.01
- Maintained a tidy reception area, creating a positive impression on visitors.
- Managed office tasks to streamline operations and improve customer interactions
- Improved office efficiency by organising and managing files.
- Assisted in the creation of presentations for improved client engagement.
Trainee Hairdresser
Hairazors Unisex Salon
Tonypandy, R.C.T
1995.07 - 1998.10
- Learned to use professional hairdressing tools proficiently under senior stylist's supervision.
- Researched current trends in hairstyling and beauty industry to provide informed advice to clients. with the latest trends in hairstyling and beauty industry to offer relevant advice to clients.
- Executed salon and stylist duties, maintained cleanliness, and provided customer service.
- Followed health and safety regulations strictly whilst performing tasks, ensuring safe practices at the salon.
Education
GCSEs - Child Care. English, Maths, History & Science
Tonypandy Comprehensive School
Tonypandy, Rhondda Cynon Taf 1987.09 - 1992.07
Level 1 & 2 - Hairdressing
Hairdressing Training Association (H.T.A)
1992.07 - 1995.07
Level 3 Diploma - QCF Children & Young People
QCF Health & Social Care. Children & Young People (Gower Collage)
Gower, City and County of Swansea 2016.07 - 2017.10
Skills
- I class myself as a hardworking individual with excellent communication skills I have 15 years customer service experience both face to face and over the telephone I have an excellent eye for detail and excellent problem-solving skills I am very self self-motivated and work well and use my own initiative and I have always been a good team player I understand the importance of time keeping and have always upheld an excellent record of attendance and punctuality throughout my school and working life I also adapt well to different roles that I have worked in and quickly find the most efficient way to deliver the standard of work that is expected of me I have an excellent telephone manner and can deal with awkward customers both face to face and over the telephone to the highest standard of professionalism I have been fostering for 10 Years now & have my level 2 Diploma in Health & Social Care with Children & Young People I have a wealth of experience in dealing with multiple agencies in the last 10 years of Fostering I have a huge passion in helping & supporting disadvantaged/venerable children & young people I have training & ongoing training through my agency in, Attachment Disorder, Challenging Behaviour, Cruise Bereavement, Play Therapy, Drug & Addiction Awareness, Autism Awareness & I am up to date with all my mandatory courses like Food Hygiene, First Aid, Fire Safety, Health & Safety & Paediatric First Aid
- Workplace mediation
- Ethical standards
- Leadership competence
- Child supervision
References
References – Available upon Request
Custom
I Hold a Full Clean UK Driving Licence
Timeline
Children's Lunch Time Supervisor
YGG Bronllwyn Infant & Primary School (Part-Time)
2022.01 - 2026.07
Catering Staff
Ton Pentre Infants School (Part-Time)
2016.09 - 2017.07
Level 3 Diploma - QCF Children & Young People
QCF Health & Social Care. Children & Young People (Gower Collage)
2016.07 - 2017.10
Accounts Manager
Shopacheck Financial Services
2014.01 - 2017.07
Foster Carer
Cariad Fostering Ltd & Calon Cymru Fostering
2011.04 - 2026.06
Receptionist
Griffin Windows Ltd
2006.01 - 2011.04
Admin & Office Assistant
Living Connections Ltd
1998.10 - 2006.01
Trainee Hairdresser
Hairazors Unisex Salon
1995.07 - 1998.10
Level 1 & 2 - Hairdressing
Hairdressing Training Association (H.T.A)
1992.07 - 1995.07
GCSEs - Child Care. English, Maths, History & Science
Tonypandy Comprehensive School
1987.09 - 1992.07