Lucy Lee
Sheffield,South Yorkshire
Summary
Due to previous work experience, I have strong customer service, communication, and sales skills, allowing me to engage with a diverse range of customers and provide excellent service. I’m flexible, organized, and able to work well under pressure in a fast-paced, team-oriented environment. I adapt quickly to changing circumstances and excel at maintaining an organized and visually appealing store layout.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
Order Entry Associate
Handicare
Leeds, West Yorkshire
09.2023 - 12.2025
- Organised files to increase ease of access.
- Managed multiple tasks simultaneously for increased productivity.
- Maintained confidentiality with sensitive company information.
- Updated client database to ensure up-to-date information.
- Enhanced customer satisfaction with prompt and accurate responses.
- Handled administrative duties, improved operational efficiency.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Identified and resolved potential problems to guarantee smooth and efficient workflow.
- Prioritised competing tasks and coordinated high-volume workload to meet business needs.
Buying Assisstant
Opticaid
Leeds, West Yorkshire
01.2024 - 09.2024
- Attended trade shows to identify potential vendors.
- Conducted product quality checks for maintaining standards.
- Analysed sales data to predict future buying trends.
- Collaborated with marketing team for promotional campaigns.
- Negotiated better deals, saving company resources.
- Organised product deliveries for optimal inventory management.
- Handled returned goods efficiently minimising financial losses.
- Assisted in budget planning to control expenses.
- Identified new products, expanding company catalogue.
- Managed stock levels, reducing wastage and overstock situations.
- Researched market trends for improved purchasing decisions.
- Improved supplier relationships with regular communication.
Sales assistant
Coop Food
Leeds
01.2024 - 07.2024
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Efficiently opened and closed the store.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Conducted daily inventory checks to manage stock levels accurately.
Leisure attendant
Hollins Hall Hotel and Country Club
Leeds, West Yorkshire
05.2021 - 09.2023
- Upheld high standard of professional conduct whilst dealing with patrons or colleagues.
- Maintained orderliness in workout areas, reducing chances of injury.
- Ensured timely opening and closing of the facility according to schedule, providing seamless service to patrons.
- Cultivated positive environment with friendly interaction and assistance to guests.
- Managed booking systems efficiently for smooth operation of scheduled activities or classes.
- Carried out regular cleaning tasks, resulting in an attractive and hygienic facility.
- Maintained exceptional safety and compliance knowledge through pool testing courses for optimised poolside safety.
Education
GCSEs - Includes maths and english
St Mary's Catholic Voluntary Academy Menston
Leeds 09.2016 - 06.2023
A-Levels - Maths, Biology, Chemistry
St Marys Catholic Voluntary Academy Menston
Leeds 09.2016 - 06.2023
Skills
- Product display tactics
- Adaptability to different customers
- Electronic payment systems
- Retail software proficiency
- Cash handling
- Customer Service
- Complaint management
- POS Systems
Languages
French
Beginner
Accomplishments
DofE bronze level
References
References available upon request.
Timeline
Buying Assisstant
Opticaid
01.2024 - 09.2024
Sales assistant
Coop Food
01.2024 - 07.2024
Order Entry Associate
Handicare
09.2023 - 12.2025
Leisure attendant
Hollins Hall Hotel and Country Club
05.2021 - 09.2023
GCSEs - Includes maths and english
St Mary's Catholic Voluntary Academy Menston
09.2016 - 06.2023
A-Levels - Maths, Biology, Chemistry
St Marys Catholic Voluntary Academy Menston
09.2016 - 06.2023
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