Lucas Felipe Cajueiro Da silva

Sales Assistant,

MASSIMO DUTTI

London, England

09.2022 - Current

Experience in retail store - 1 year of Experience as SIA Door
Accepted and processed cash, cheque, card and mobile payments using POS systems.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Maintained impeccably high standards store presentation and hygiene through cleaning.
Updated product labelling and pricing to reflect discounts and offers.
Worked energetically to maintain efficient operations during peak trading hours.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Assisted customers in locating specific items to boost satisfaction.
Resolved customer complaints and process issues with proactive problem-solving skills.
Followed company procedures and guidelines for smooth retail operations.
Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Managed customer lines for minimum wait times and high satisfaction.