Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
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Dionne Levett

Aveley,Thurrock

Summary

Confident Sales Assistant providing excellent service thanks exceptional people skills dedicated work ethic. Experienced in book toy sales, in providing accuracy efficiency in store tasks. A strong team player, proficient in monitoring security serving diverse needs. Confident Sales Assistant providing excellent service thanks exceptional people skills dedicated work ethic. Experienced in sales, providing accuracy efficiency in store tasks. Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude all tasks, ensuring jobs are completed accurately efficiently for continued management satisfaction. Driven professional with background in sales, service operations management across diverse industries. Highly skilled at fostering relationships with customers increase loyalty retention while improving satisfaction levels. Seeking leverage strong target achievement progress within growing company. Reliable sales associate with strengths in inventory management, training service. Friendly, knowledgeable hard-working team player. Proven success in satisfying sales objectives securing repeat patronage. Motivated individual brings desire gain work experience learn from retail team. Eager serve customers, keep shop tidy sell goods. Comfortable in fast-paced environments willing take on challenging work. Diligent shop team member skilled with money handling questions. Works with team members keep customers happy lines under control. Focused on helping others with quality service for diverse needs. Dynamic seller focused on delivering highest standards service. Thinks critically with can-do attitude for successful retail operations. Friendly Sales Assistant in retail apparel sales. Customer service expert knowledgeable about on-trend fashions products. Brings excellent experience in major brand sales within fashion-forward demographic. Motivated Sales Assistant committed providing excellent service. needs. Skilled at helping customers find the products services that need. Results-oriented sales worker engages with customers help establish rapport. Proven track record of building relationships successfully closing sales. Committed delivering exceptional service exceeding sales goals.

Overview

14
14
years of professional experience
32
32
years of post-secondary education

Work history

cleaner

Glass house retreat
Upminster, Havering
09.2022 - Current
  • Correctly used colour-coded equipment.
  • Communicated well with team across multiple locations.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Reported breakages to supervisor.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Deep cleaned carpets using industrial steam cleaner.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Emptied and cleaned trash cans following procedures.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Spot cleaned and sanitised high-touch areas.
  • Supported with laundry requests following customer specifications.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Washed kitchen napkins, floor rugs and dusters.
  • Monitored cleaning supplies and ordered more when necessary.

cleaner

rail station
Ilford, Redbridge
01.2021 - 08.2021
  • Correctly used colour-coded equipment.
  • Communicated well with team across multiple locations.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Reported breakages to supervisor.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Deep cleaned carpets using industrial steam cleaner.
  • Emptied and cleaned trash cans following procedures.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Spot cleaned and sanitised high-touch areas.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Monitored cleaning supplies and ordered more when necessary.

Bartender

last drop cafe
Stratford, Newham
01.2020 - 08.2021
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Maintained bar stocks, replenishing daily as necessary.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Displayed products on shelves and displays to encourage purchases.
  • Kept bar service areas stocked with tea, coffee and espresso.
  • Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
  • Collected, washed and put away glassware between guests.
  • Built and maintained displays of spirits, enticing guests to make purchases.
  • Followed food safety and hygiene requirements to protect guests.
  • Served guests spirits, lagers and stouts at bar.
  • Maintained ready supply of counter-top snacks for guests.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Completed end-of-day cleanup to reset bar for next day.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Proposed changes to drink preparation methods to achieve different tastes.

cleaner

Nike
West Thurrock, Thurrock
01.2020 - 01.2020
  • Correctly used colour-coded equipment.
  • Communicated well with team across multiple locations.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Emptied and cleaned trash cans following procedures.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Spot cleaned and sanitised high-touch areas.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Washed kitchen napkins, floor rugs and dusters.

Cleaner

Amazon
Tilbury, Thurrock
01.2018 - 07.2019
  • Safely stored cleaning solutions, equipment and chemicals.
  • Reported breakages to supervisor.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Correctly used colour-coded equipment.
  • Communicated well with team across multiple locations.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Monitored cleaning supplies and ordered more when necessary.
  • Spot cleaned and sanitised high-touch areas.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Washed kitchen napkins, floor rugs and dusters.
  • Dusted countertops, ceilings and furniture for pristine environment.

Sales assistant

Home Bargains
West Thurrock, Thurrock
09.2012 - 12.2017
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Received and processed product returns.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Informed customers regarding promos and warranty services to increase sales.
  • Processed returned or exchanged items and provided refunds to customers.

Garden centre sales assistant

thurrock garden center
West Thurrock, Thurrock
12.2010 - 01.2011
  • Executed scheduled visual merchandising plans to reflect seasonal changes.
  • Priced items and stocked shelves to showcase items to customers.
  • Advised customers on plant requirements using advanced gardening knowledge.
  • Advised customers and provided tips to properly handle plants with care.
  • Maintained orderly shop floor by processing garden centre deliveries and pricing products.
  • Potted, watered and packed plants flowers and seedlings.
  • Employed horticultural expertise to facilitate everyday growing and tending of plants.
  • Delivered excellent customer service and plant knowledge with positive, friendly and helpful disposition.
  • Maintained and watered indoor plants and helped to cultivate visual displays to sell products.
  • Removed weeds and pruned shrubs to maintain appearance of garden centre.
  • Identified pests and sprayed water to avoid infestation.
  • Collected and maintained trolleys to provide consistent access for customers.
  • Arranged plants in pots and trays to prepare merchandise displays.

Sales assistant

Poundland
West Thurrock, Thurrock
09.2009 - 12.2009
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Received and processed product returns.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Education

GCSEs - art and design

Brampton Manor Academy
London
09.2005 - 06.2009

preparation for working life - Asdan

Brampton Manor Academy
London
09.2005 - 06.2009

GCSEs - maths

Brampton Manor Academy
London
09.2005 - 06.2009

GCSEs - English Language

Brampton Manor Academy
London
09.2005 - 06.2009

GCSEs - English Literature

Brampton Manor Academy
London
09.2005 - 06.2009

GCSEs - Religious studies

Brampton Manor Academy
London
09.2005 - 06.2009

Diploma of Higher Education - P.E

Brampton Manor Academy
London
09.2005 - 06.2009

Higher National Diploma - science

Brampton Manor Academy
London
09.2005 - 06.2009

NVQ Level 1 - Hospitality

Barking and Dagenham College
Romford
09.2009 - 07.2010

NVQ Level 1 - Employablily and personal development

Go train
Grays, Thurrock
09.2013 - 07.2014

Certificate of Higher Education - civil service

grays jobcentre plus
Grays, Thurrock
02.2016 - 02.2016

NVQ Level 1 - Customer Service

South Essex College
Grays, Thurrock
04.2019 - 05.2019

NVQ Level 2 - Food Safety in catering

South essex college
Grays, Thurrock
02.2019 - 03.2019

Skills

  • Consultative selling
  • Product demonstrations
  • Merchandising proficiency
  • Stock merchandising
  • Challenge 25 policy enforcement
  • Enthusiastic communicator
  • Visual merchandising
  • Brand awareness
  • Thorough stock replenishment
  • Active selling
  • After-sales care
  • Excellent timekeeping
  • Retail marketing
  • Customer assistance
  • Money handling
  • Face-to-face selling
  • Self-motivated
  • Outgoing and enthusiastic
  • Customer service oriented
  • Product promotions
  • Superb time management
  • Confident communicator
  • Outstanding customer service
  • Energetic self-starter
  • Accurate money handling

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Believe those who are seeking the truth. Doubt those who find it.
André Gide

Timeline

cleaner

Glass house retreat
09.2022 - Current

cleaner

rail station
01.2021 - 08.2021

Bartender

last drop cafe
01.2020 - 08.2021

cleaner

Nike
01.2020 - 01.2020

NVQ Level 1 - Customer Service

South Essex College
04.2019 - 05.2019

NVQ Level 2 - Food Safety in catering

South essex college
02.2019 - 03.2019

Cleaner

Amazon
01.2018 - 07.2019

Certificate of Higher Education - civil service

grays jobcentre plus
02.2016 - 02.2016

NVQ Level 1 - Employablily and personal development

Go train
09.2013 - 07.2014

Sales assistant

Home Bargains
09.2012 - 12.2017

Garden centre sales assistant

thurrock garden center
12.2010 - 01.2011

Sales assistant

Poundland
09.2009 - 12.2009

NVQ Level 1 - Hospitality

Barking and Dagenham College
09.2009 - 07.2010

GCSEs - art and design

Brampton Manor Academy
09.2005 - 06.2009

preparation for working life - Asdan

Brampton Manor Academy
09.2005 - 06.2009

GCSEs - maths

Brampton Manor Academy
09.2005 - 06.2009

GCSEs - English Language

Brampton Manor Academy
09.2005 - 06.2009

GCSEs - English Literature

Brampton Manor Academy
09.2005 - 06.2009

GCSEs - Religious studies

Brampton Manor Academy
09.2005 - 06.2009

Diploma of Higher Education - P.E

Brampton Manor Academy
09.2005 - 06.2009

Higher National Diploma - science

Brampton Manor Academy
09.2005 - 06.2009
Dionne Levett