Lucas Demitri von Pezold
Edinburgh,Rutland
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
6
6
years of professional experience
Work history
Retail Shop Assistant
EDINBURGH SWEETS AND TREATS
Barnburgh, SCOTLAND
08.2022 - 09.2023
- Identified and removed out-of-date stock, correctly recording waste.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
- Built lasting relationships with clients through customer service interactions.
- Oversaw accurate labelling and packaging of stock.
Porter
Olivjero RESTAURANT
Edinburgh, Edinburgh
07.2022 - 08.2023
- Adhered to company safety regulations and OSHA requirements.
- Increased workplace safety by reporting potential hazards to supervisor.
- Kept high-traffic areas free of litter and obstacles.
- Explained important features of guest rooms and demonstrated controls for key facilities.
Sales Assistant
Jenners
Edinburgh, Scotland
02.2018 - 05.2023
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Assistant Chef
Lancer `Stockbridge
Edinburgh, Scotland
01.2022 - 04.2023
- Developed seasonal menus in collaboration with chef that consistently exceeded customer expectations.
- Plated dishes according to menu and dietary requirements.
- Thoroughly cleaned and sanitised knives and cutting boards, storing correctly to maximise kitchen efficiency.
- Monitored food budget and purchased all supplies within established budget.
Assistant Baker
Bread share Portobello
Edinburgh , scotland
07.2017 - 05.2018
- Prepared exceptional pastries and desserts.
- Complied with health and safety codes.
- Trained staff to prepare consistent portions and presentation.
- Replenished and rotated food items, following correct food cooling and storage procedures.
Education
Bachelor of Business Administration - Law- Economics-Buisnees- Management
SOAS University of London
London 09/2022 -
Diploma of Higher Education - Economics- Inner development - War and conflict
Youth innovative program
Sweden - Jaerna- Sodertalje Municipality 08/2021 - 06/2022
Social Science - Social science
Edinburgh College
Edinburgh 09/2020 - 04/2021
Volunteering with minority groups of kosovo
The Ideas Partnership
Kosovo 04/2022 - 05/2022
Extra Curricular
Duke of Edinburgh-Bronze Award
Edinburgh 08/2017 - 08/2018
Extra curricular activity
Duke of Edinburgh
Edinburgh 04/2018 - 04/2019
extra Curricular activity
RYA South Sailing
Edinburgh 07/2019 - 07/2019
Skills
- Retail operations
- Customer service
- Stock management
- Complaint management
- Promotion techniques
- Cash handling
- Equipment maintenance
- Delivery management
- Shelf stocking
- Visual merchandising
- Returns management
- Merchandising
- Cash management
- Planograms
- Online sales
- Promotions
- Just In Time stock control
- Returns
- Point-of-sale systems
- Upselling and cross-selling
- Competitive knowledge
- Sales trends
- Product promotions
- Relationship building
- Cash register operation
- Microsoft applications proficiency
- Organization
- Stage presence
- Song writing
- Improvisation
- Creativity
- Marketing expertise
- Salesforce
- Revenue development
- Sales leadership
- Campaign management
- Internet and e-mail marketing
- Demand generation marketing
- Marketing campaign management
- Market and competitive analysis
- Leadership
- Accounting
- Communication skills
- Time management
- Public relations
- Problem-solving
- Team building
Languages
English
Fluent
German
Native
Spanish
Beginner
French
Beginner
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
"Were there is a will there isalways a way"
George Herbert
Timeline
Retail Shop Assistant
EDINBURGH SWEETS AND TREATS
08.2022 - 09.2023
Porter
Olivjero RESTAURANT
07.2022 - 08.2023
Assistant Chef
Lancer `Stockbridge
01.2022 - 04.2023
Sales Assistant
Jenners
02.2018 - 05.2023
Assistant Baker
Bread share Portobello
07.2017 - 05.2018
Bachelor of Business Administration - Law- Economics-Buisnees- Management
SOAS University of London
09/2022 -
Diploma of Higher Education - Economics- Inner development - War and conflict
Youth innovative program
08/2021 - 06/2022
Social Science - Social science
Edinburgh College
09/2020 - 04/2021
Volunteering with minority groups of kosovo
The Ideas Partnership
04/2022 - 05/2022
Extra Curricular
Duke of Edinburgh-Bronze Award
08/2017 - 08/2018
Extra curricular activity
Duke of Edinburgh
04/2018 - 04/2019
extra Curricular activity
RYA South Sailing
07/2019 - 07/2019
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