Hi, I’m
Jessica Airey
Leeds,West Yorkshire
Summary
Reliable with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat customers.
Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating pos equipment, processing merchandise returns and updating pricing.
Personable Retail Shop Assistant with strong sales skills and commitment to customer satisfaction. Converses with customers to uncover needs and offers well-suited product recommendations. Friendly and helpful with excellent communication skills.
I am a hardworking individual who is willing to take on a new challenge and willing to learn.
Overview
9
years of professional experience
19
years of post-secondary education
Work History
AsdaLeeds
Retail Shop Assistant
11.2018 - Current
Job overview
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Replenished sales floor stock regularly to maximise customer purchases.
- Identified and removed out-of-date stock, correctly recording waste.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maximised sales, advising customers of promotions and sales.
ALDILeeds, North Yorkshire
Store Assistant
02.2014 - 10.2018
Job overview
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Assisted customers with product selection, recommending associated items to increase transaction value.
- Strategically arranged and displayed new season merchandise to promote and maximise sales.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
Education
Co-op Academy PriesthorpePudsey
GCSEs from English
09.2005 - 07.2010
Co-op Academy PriesthorpePudsey
GCSEs from Health and social care
09.2005 - 07.2010
Co-op Academy PriesthorpePudsey
GCSEs from Religious studies
09.2005 - 07.2010
Babcock Training leeds
NVQ Level 2 from Retail level 2
12.2022
Babcock leeds
NVQ Level 2 from Maths
12.2023
Co-op Academy PriesthorpePudsey
GCSEs from ICT
09.2005 - 07.2010
Skills
- Retail operations
- Customer service
- Stock management
- Equipment maintenance
- Shelf stocking
- Cash handling
- Visual merchandising
- Returns
- Merchandising
- Upselling and cross-selling
- Relationship building
- Organization
Languages
English
Fluent
Timeline
Babcock
NVQ Level 2 from Maths
12.2023
Babcock Training
NVQ Level 2 from Retail level 2
12.2022
Retail Shop Assistant
Asda
11.2018 - Current
Store Assistant
ALDI
02.2014 - 10.2018
Co-op Academy Priesthorpe
GCSEs from English
09.2005 - 07.2010
Co-op Academy Priesthorpe
GCSEs from Health and social care
09.2005 - 07.2010
Co-op Academy Priesthorpe
GCSEs from Religious studies
09.2005 - 07.2010
Co-op Academy Priesthorpe
GCSEs from ICT
09.2005 - 07.2010
Similar Profiles
Marek KisielMarek Kisiel
Stock and Systems Manager at AsdaStock and Systems Manager at Asda
Anna KolodinskaAnna Kolodinska
Team member at AsdaTeam member at Asda
Conner ForsythConner Forsyth
Store assistant at AsdaStore assistant at Asda
Alessandro Reyes-SarmientoAlessandro Reyes-Sarmiento
Work Experience - Retail Stocker at AsdaWork Experience - Retail Stocker at Asda
Sarah DunkleySarah Dunkley
Head of EYFS/KS1, Year 2 Class Teacher at Fulneck SchoolHead of EYFS/KS1, Year 2 Class Teacher at Fulneck School