Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
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Lovepreet Singh

BELFAST,ANTRIM

Summary

Detail-oriented professional with proven expertise in cash register proficiency and efficient work pace. Demonstrates strong customer service skills and a commitment to health and safety standards. Experienced in new staff training and performance improvement, aiming to leverage these competencies for continued career growth.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Barista (Team Leader)

Caffé Nero
Belfast, Antrim and Newtownabbey
11.2024 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Assisted in inventory control measures for effective stock management.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.

Warehouse assistant

Brett Martin
Newtownabbey, Antrim and Newtownabbey
08.2024 - 11.2024
  • Managed documentation for smooth record keeping.
  • Liaised effectively with suppliers to ensure prompt delivery of orders.
  • Assisted in a positive customer experience by handling queries efficiently.
  • Facilitated fluid operations with cooperative teamwork.
  • Maintained safety standards, resulting in no workplace accidents.
  • Loaded and unloaded goods to prevent damage.

Cleaning supervisor

OCS
Belfast, Antrim
02.2023 - 08.2024
  • Introduced efficient methods of stain removal resulting in enhanced client satisfaction.
  • Ensured cleanliness standards met with regular inspections of work areas.
  • Conducted performance evaluations, fostering continuous improvement in cleaning services.
  • Coordinated deep cleaning projects, ensuring timely completion and satisfactory results.
  • Liaised with management on supply needs for uninterrupted operation of the cleaning unit.
  • Prepared reports on daily activities for management's review.
  • Supervised team members, enhancing overall productivity and effectiveness.

Education

Bachelor of Arts - History and Economics

Maharaja Agrasen Himalayan Garhwal University
Pauri Garhwal, Utarakhand
09/2019 - 08/2022

Master of Science - Management

Ulster University
Belfast, Northern Ireland
02/2023 - 03/2024

Skills

  • Cash register proficiency
  • Efficient work pace
  • Customer Service
  • Health and Safety
  • New staff training
  • Performance improvement
  • Detail Orientated

Languages

English
Upper intermediate
Punjabi
Native
Hindi
Upper intermediate

Certification

NIIT - Working with Microsoft Office 2013

Affiliations

  • Music, Reading, Movies

Timeline

Barista (Team Leader)

Caffé Nero
11.2024 - Current

Warehouse assistant

Brett Martin
08.2024 - 11.2024

Cleaning supervisor

OCS
02.2023 - 08.2024

Bachelor of Arts - History and Economics

Maharaja Agrasen Himalayan Garhwal University
09/2019 - 08/2022

Master of Science - Management

Ulster University
02/2023 - 03/2024

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Lovepreet Singh