Louise Richmond

• Provide comprehensive support to 3 Vice Presidents and their leadership teams, as well as ad hoc assistance to the Senior Vice President, within a regulated pharmaceutical environment
• Line manage and develop a diverse administrative team across the UK, Sweden, Poland, and the US, delivering training, onboarding and mentoring to new starters, including those in emerging strategic hubs overseas
• Plan, coordinate and deliver a wide range of executive events, such as governance meetings, conferences, internal seminars, advisory boards, research boards and VIP visits, ensuring each event meets brand, business and regulatory standards
• Manage all event logistics covering venue sourcing, international and VIP travel arrangements, visa applications, catering, registration, AV coordination, and both on-site and virtual support
• Maintain executive diaries, coordinate complex calendars and schedules, and manage workflow to support the achievement of key annual and long-term objectives
• Track and oversee event budgets, financial forecasting, invoice reconciliation and accurate reporting, maintaining full compliance with GDPR, internal SOPs, and other regulatory requirements
• Collaborate effectively with internal stakeholders, leadership teams, and external partners to ensure the delivery of business-critical events, while maintaining confidentiality and professionalism
• Support events on the day through hands-on logistical assistance, troubleshooting, and ensuring a seamless delegate experience, followed by post-event feedback, reporting and the implementation of continuous improvements
• Maintain up-to-date event calendars and databases, supporting performance management of events and consistently seeking opportunities to refine processes
• Demonstrate proficiency in Microsoft Office, including Outlook, Excel and PowerPoint, as well as deep familiarity with AI tools such as Power Automate, Navari and NotebookLM
• Ensure all activities are conducted with strong organisational and project management skills, excellent attention to detail, and robust communication with all stakeholders

• Supporting two Executive Directors and their leadership teams as well as ad-hoc support to the SVP
• Line management and development of UK administration team
• Training & development of new starters including those in newly created strategic hubs overseas.
• Duties include but are not limited to - Executive diary management, calendar coordination, scheduling global meetings, and managing workflow. Coordinating international and VIP travel - including visas, logistics, and security components. Managing sensitive, executive, and global meetings, including governance meetings, conferences, and internal seminars of up to 400 attendees. Navigating the corporate business cycle and internal structures to help principals achieve key yearly and long-term goals. Supporting the LT and BPO. Recruitment, onboarding, training, mentoring, and developing of PA's within the Early R&I admin team including those overseas. Emphasizing communication, compliance with AZ Group policies, accuracy, and efficiency. Continuously improving and supporting internal operations, assisting with resource management. Oversees financial operations, including budgeting, forecasting, invoice reconciliation.

• Coordinated business and administrative operations for executives and teams. Managed executive diaries, coordinating international and local travel, managing communications, and keeping accurate minutes and records Supported marketing, financial, and business operations through social media management, budgeting, and invoice reconciliation. Prepared presentations, researched initiatives, and managed CRM databases.

• Took time off to care for and grow my family

• Arranging meetings, booking travel, and coordinating cross-functional initiatives for the manager of the distributed PMCG across EMEA. In addition to extensive diary management, organized team building events, processed invoices and expenses, and managed office operations

• Supported three Managing Directors and their 40-member team with diary management (MDs/SVPs) and operational support. Managed people operations, including setup and training for new hires and contractors

• Supported two managing directors, and up to 21 SVP/VPs at a time while collecting and reporting financial data and managing daily operations.

PA to Business Development Manager

PA to Head of UK Marketing