Louise {Lulu} Brown

Administered medication with precision, adhering to time-specific requirements.

Delivered outstanding individualised person-centred care.

Updated care plans to optimise resident outcomes.

Liaised effectively with family members to ensure communication clarity.

Coordinated with doctors and multidisciplinary teams for holistic care provision.

Assisted residents during meal times to ensure nutritional needs are met.

Provided equipment for activity engagement and social interaction.

Mentored care staff to enhance delivery of personal care.

• Responsible for overseeing supervising and planning the day to day care of residents.
• Making sure their private areas are satisfactory for them.
• Spending time chatting to the residents and liaising with families.
• Making appointments and organising transport, updating care records, speaking with Telemeds when a resident is in need, monitoring observations, liaising with the kitchens regarding diets and residents weights.
• Attending daily meetings and acting on outcomes.
• Making sure residents attend activities of interest and booking activities for them.
• Giving out medications including CDs and keeping check on medication stock.
• Keeping the residents safe and checking around the building to make sure fire compliance are in working order.
• Provide assistance with feeding when needed.
• Taking supervisions for care staff.
• Attending all training provided and attending training of interest.

• Senior HCA working as a team member in the Hospice of St. Francis.
• Also Dementia champion and part of a nutrition group within the hospice.
• Worked with complex needs, tracheotomy, rip, jeg, peg and stomas.
• I have guided new staff members joining the Hospice.
• Gained NVQ level 3 and 2.
• Gained City and guilds diploma in end of life care.
• Trained to deliver moving and handling to other staff members.
• Previously senior carer in an elderly residential home with lots of dementia residents.
• National Dementia Friend.
• Mandatory training up to date.
• Good communication skills, organised, team member, good lone worker.
• Works under own initiative.
• Good communication and listening skills.
• Friendly, adaptable, conscientious, honest, hard working, reliable and flexible.
• I have worked with Cpap, Tracheotomy, Peg rig jeg feed, Oxygen via cylinder and concentrator with specs and masks, Pressure care, Body weaknesses, Strokes, Heart conditions.
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• Senior carer responsible for clients medication, meeting with the multi disciplinary teams to ensure best outcomes for clients, contacting Dr's Dentists Opticians etc to arrange and accompany to appointments.
• Guiding new staff members.
• Providing holistic self centred care.
• Engaging with family and friends of residents.
• Updating and keeping care plans up to date.
• Working within the companies policies and procedures.
• Attending training needed to give the best care to residents and keeping all mandatory training up to date.