Detail-oriented professional with extensive experience in aligning project timelines with business objectives to drive team success through strategic analysis and risk management. Proven track record in ensuring seamless execution and client satisfaction. Proficient in identifying process improvements and implementing strategic solutions to enhance overall productivity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Carer
Ambience Care Ltd
wellingborough, Northamptonshire
12.2025 - Current
Administer prescribed medication according to clinical guidelines and required documentation records.
Monitor medical supplies and place orders to keep equipment available.
Provide first aid in emergencies, then escalate concerns to medical staff.
Serve medication meals and schedule resident appointments for smooth care routines.
Support challenging behaviour using person-centred approaches and calm communication techniques.
Record care plans, hospital actions, and resident activities using best practice.
Train and mentor junior and relief carers to maintain continuity of care.
Monitor vital signs closely, including blood pressure and heart rate metrics.
Document resident progress, dietary needs, and medication schedules for compliance.
Support Worker
Consensus Support Service Limited
wellingborough, Northamptonshire
04.2023 - Current
Used coping tools and assessed technical and job-skill learning needs for clients.
Used assistive technology and equipment to support physical needs and access.
Maintained team rapport by resolving complex customer issues and computer faults.
Organised social activities to support community integration and build confidence.
Coordinated access to medical housing and transportation within the community.
Managed budgets with clients to increase financial independence and security.
Applied de-escalation techniques and positive reinforcement to handle challenging behaviour safely.
Supported daily living with hygiene, meals, and mobility to promote independence.
Administered medication accurately using healthcare protocols to maintain wellbeing.
Assisted clients with daily living activities including personal hygiene meal preparation and mobility promoting independence.
Trainee Advisor
Citizens Advice
Kettering , Northamptonshire
02.2024 - 03.2025
Provided administrative support across multiple departments to keep daily operations running smoothly.
Completed administrative tasks under managerial supervision to optimise workflow efficiency.
Handled phone calls and replied to emails for staff to prioritise senior issues.
Maintained accurate records and databases to support data integrity and access.
Managed customer enquiries by email and telephone, delivering exceptional service daily.
Assisted individuals in finding the correct personnel or resources for each query.
Care/Support Worker
NURSDOC
Manchester
02.2023 - 06.2024
Assisted with feeding and drinking tasks when required by clients.
Maintained excellent client relationships by offering practical and emotional support throughout care.
Administered medication as required in care plans and instructed by doctors.
Maintained client confidentiality at all times in line with organisational guidelines.
Provided clients with exciting and mentally stimulating activities to improve quality of life.
Monitored vital signs and reported significant changes to nursing staff to maintain resident health.
Completed activities of daily living for clients unable to manage personal hygiene.
Project Management Officer
Tritek Consulting Limited
Remote
09.2023 - 03.2024
Adjusted project schedules and allocated resources to maintain delivery momentum.
Prepared and delivered detailed project reports to senior management regularly.
Analysed project data to identify trends and suggest performance improvements.
Conducted frequent project reviews to surface key issues for senior management.
Ran post-project evaluations to capture lessons and strengthen future methods.
Coordinated with clients to set scope objectives and define deliverables.
Monitored costs, timescales, and resource use to support delivery success.
Facilitated regular project meetings to encourage open stakeholder communication.
Streamlined project documentation with efficient filing for quick information retrieval.
Set monthly KPIs and tracked performance against sales objectives consistently.
Communicated arrangements clearly so personnel understood expectations and standards.
Tax Enlightenment and Education officer
EDO STATE INTERNAL REVENUE SERVICE (EIRS)
Benin
05.2021 - 01.2023
Managed educational resources using digital and physical materials for learning environments.
Visited enumeration areas and accessed taxpayers by extracting data from forms.
Served assessment bills at designated enumeration areas to complete billing.
Produced detailed reports on field occurrences for office review.
Pursued collections for served tax assessments to support dues recovery.
Raised personal income tax assessments for newly captured taxpayers.
Handled office correspondence tasks to keep records current.
Maintained institutional solvency with accurate, compliant financial records.
Boosted tax payer registrations by 38%, improving government revenue.
Health Assistant Volunteer
EDO SPECIALIST HOSPITAL (Part-Time)
Benin
11.2017 - 10.2021
Planned daily routines and activities to support resident wellbeing and exercise.
Performed basic health checks and escalated condition changes to healthcare professionals.
Joined community health initiatives, promoting awareness and attending screening sessions.
Recorded care delivered, maintaining accurate, up-to-date documentation for each resident.
Monitored temperature, blood pressure, and pulse to track health status.
Supported residents with mobility issues, using equipment safely for movement.
Assisted walking, talking, and movement exercises during rehabilitation sessions.
Administered medication under supervision, following guidelines for safe support.
Assistant Store/Warehouse Officer
TOPLINE LIMITED (PIPELINE AND PROCESS ENGINEERS)
Warri
03.2019 - 02.2020
Prepared detailed inventory reports for management on stock discrepancies and actions.
Ran stock checks and updated warehouse management systems to manage levels.
Participated in monthly inventory reconciliations to support accurate financial reporting.
Liaised with suppliers to resolve delivery issues and maintain supply continuity.
Received incoming stock and verified details and dimensions against purchase orders.
Documented store records, including material requisitions, equipment checklists, and stock vouchers.
Adhered to FIFO and LIFO policies where required for stock control.
Maintained reordering levels promptly to prevent stock gaps and delays.
Handled office correspondence as needed to support daily administration.
Tidied and cleaned storage areas to maintain workplace health and safety.
Checked best-before dates and started controls to remove short-life stock.
Trainer
UNIVERSAL COMPUTERS
Benin
01.2012 - 08.2014
Trained and instructed students and end-users on computer operations.
Mentored learners to practise subjects, enhancing confidence and competence.
Performed regular assessments to track trainee progress and highlight extra support needs.
Assessed student progress and planned additional support when gaps appeared.
Created customised training materials for diverse teams across the organisation.
Streamlined onboarding for new hires, reducing time to productivity by 30%.
Taught students through several word processing classes.
Delivered calculative and analytical sessions using Microsoft Excel.
Built and maintained positive relationships with students, facilitating achievement of their goals.