Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Louise Bailey

Southampton

Summary

An enthusiastic professional individual seeking to expand my knowledge and take on further responsibilities. I am a motivated and hardworking individual who strives to deliver the best in all aspects of the role. I am keen and eager to learn new skills to advance my career and develop myself as an individual. Having worked in roles that are both team focused and also a lone work I have ensured that my work has been delivered in a timely manner to a high standard. I have worked in roles that have provided a high level of pressure and have experience in dealing with difficult situations ensuring I achieve the best outcome depending on the situation.

Overview

18
18
years of professional experience

Work history

Senior Support Worker

Pathway360 care
05.2023 - Current
  • I have enjoyed my role as a senior support worker, I have been able to further my training and knowledge within the home
  • I continue to develop and improve my work as I have gained further knowledge and understanding on policies and produces
  • I have also had the opportunity to work with staff with supervisions and developing the mentor scheme for new employees
  • The staff team appear to have respect for the position I hold and will often ask for advice
  • I have also supported staff that may appear not to have the skills or knowledge in a difficult situation while working with the young person
  • I will give encouragement and support on how there did, what they think they could have done differently
  • I continue to expand with knowledge with undertaking training as Designated safe guarding lead, safer recruitment and counselling level 2 skills.

Support worker

Pathway 360 care
07.2020 - 05.2023
  • On receiving this role, it was the first time that I had worked as a support worker
  • I have thoroughly enjoyed gaining and learning new skills
  • I have had the opportunity to work with a various range of young people between the ages 16- 18 years old, each brings their own individuality
  • During my time I have always put in boundaries with the young people, which the young people will test but helps to build a trusting relationship
  • This has helped to be able to talk about difficult subjects with them where they can speak freely and feel that they are in a safe area to do so
  • I am a positive role model and come into work each day, with a positive attitude, my work is consistent at all times
  • I have also taken on all training that has been provided including mental health training, DDP and first aid.

CLEANER

FACILICOM
01.2019 - 07.2020
  • In this role I was employed as a cleaner, my responsibilities include attending toolbox talks and daily safety meetings to ensure that I adhere to health and safety protocols of the site and I ensure that the PPE I have to wear is adequate for the area I am working in
  • I ensure that I am fully up to date on COSHH and JLA by reading updates on the policies that are issued and use my Loss Prevention Self Assessment at all times
  • I work independently which can include driving around site with a works vehicle and providing cover in different areas of the site
  • The areas I clean are regularly audited, and I consistently score over 90%.

Bartender

The Jolly Sailor
02.2016 - 01.2019
  • As a Bar tender my role was to meeting and greeting customers taking food and drink orders with a prompt and polite level of service
  • It was my responsibility to ensure my work area was kept clean and tidy ensuring health and safety policies were met, sufficient stock levels were available, and orders were managed in a timely manner to ensure best value of money
  • On a regular basis I worked independently, the work load would vary depending on volume of customers in the establishment.

VETERINARY NURSING ASSISTANT

THE PET HEALTHCARE CENTRE
06.2006 - 01.2016
  • As a Veterinary Nursing Assistant my main responsibilities were preparing animals for surgical procedures, monitoring anesthetics during operations and generating a vaccination and preventative care reminders for the customers
  • I also run blood samples and slides informing the vet when these were done, to enable results to be screened in a timely manner
  • It was my responsibility to ensure the practice had sufficient consumables to operate and when required I was required to submit orders to fulfil customer orders
  • I was required to engage with customers face to face and over the telephone answering any queries that they had and assist with making appointments
  • Owing to working in a small animal practice the team worked closely together to deliver a high level of care for each animal, this allowed the opportunity to also work closely with the client providing a high level of customer service.

Education

SAFER RECRUITMENT -

Designated Safeguarding lead level 3 - undefined

NCFE CACHE LEVEL 2 IN UNDERSTANDING CHILDREN AND YOUNF PEOPLES MENTAL HEALTH - undefined

PERSONAL LICENCE ISSUED UNDER SECTION 125 OF THE LICENSING ACT 2003 - undefined

GCSE MATHS GRADE C - undefined

DIPLOMA FOR VETERINARY CARE ASSISTANTS PASSED WITH DISTINCTION - undefined

Full driving licence - undefined

BRITISH RACING SCHOOL NVQ RACEHORSE CARE LEVEL 1 AND 2 - undefined

NEWMARKET RACING SCHOOL

GCSE's -

CASTLEDOWN SCHOOL

Skills

  • Communication
  • Teamwork
  • Adaptability
  • Transferable skills
  • Time management
  • Readiness to learn
  • Work under pressure
  • Team management
  • Staff supervision
  • Challenging behaviour management

Custom

Throughout my life I have had a passion for horses, I currently own a New Forest pony who I ride and care for. I am an active member of the Mopley riding club where I take participate in events they hold and also volunteer to support delivery of their events. I also help coach at Mopley events, I have helped at the kids camp several times and have coached children from 4 years old upwards. Which I have thoroughly enjoyed and find rewarding. I enjoy walking with my family and being outdoors.

Timeline

Senior Support Worker

Pathway360 care
05.2023 - Current

Support worker

Pathway 360 care
07.2020 - 05.2023

CLEANER

FACILICOM
01.2019 - 07.2020

Bartender

The Jolly Sailor
02.2016 - 01.2019

VETERINARY NURSING ASSISTANT

THE PET HEALTHCARE CENTRE
06.2006 - 01.2016

SAFER RECRUITMENT -

Designated Safeguarding lead level 3 - undefined

NCFE CACHE LEVEL 2 IN UNDERSTANDING CHILDREN AND YOUNF PEOPLES MENTAL HEALTH - undefined

PERSONAL LICENCE ISSUED UNDER SECTION 125 OF THE LICENSING ACT 2003 - undefined

GCSE MATHS GRADE C - undefined

DIPLOMA FOR VETERINARY CARE ASSISTANTS PASSED WITH DISTINCTION - undefined

Full driving licence - undefined

BRITISH RACING SCHOOL NVQ RACEHORSE CARE LEVEL 1 AND 2 - undefined

NEWMARKET RACING SCHOOL

GCSE's -

CASTLEDOWN SCHOOL

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