Louise Allum
Reading ,Berkshire
Summary
I am a friendly, hardworking, and reliable individual with experience in Care, Catering, and Customer Service. I am a strong team player, quick learner, and work calmly under pressure. I am extremely ambitious and always have a strong desire to learn and develop new skills. I possess excellent communication skills , which enables me to build a solid rapport with colleagues. I am able to maintain a calm and composed thought process in fast paced, high pressure environments, enabling me to prioritize tasks and provide excellent service.
Overview
4
4
years of professional experience
24
24
years of post-secondary education
Work history
School catering assistant
Caterlink
Reading, Berkshire
06.2025 - Current
- Worked collaboratively as part of a team in a busy fast paced catering environment.
- Assisted in the preparation of meals, salads, and desserts.
- Collected and returned cutlery, plates, and silverware back to the kitchen to be washed.
- Ensured all kitchen surfaces, equipment and floors were kept clean at all times.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Ensured cleanliness of kitchen area by regular sweeping and mopping.
Activities assistant
Barchester Healthcare
Reading, Berkshire
04.2024 - 08.2025
- Collaborated with other team members to plan, organise, and lead a variety of engaging activities tailored to residents needs.
- Built strong relationships with both residents and families through compassionate care and support.
- Performed daily resident observations by consistently updating care plans and noted residents wellbeing before and after the activity to monitor any changes.
- Conducted risk assesments and ensured all activities complied with health and safety regulations.
- Organized and prepared activity spaces, and ensured clearing away and cleaning of equipment after use.
Nursery assistant
Chalkhouse Nursery
Reading, Berkshire
06.2023 - 09.2023
- Supported the daily care, supervision and development of children ages 0-5.
- Assisted in delivering age appropriate activities that support learning and play.
- Assisted with feeding, changing, and toileting.
- Ensured safety and wellbeing of children at all times, including indoor and outdoor play.
- Worked closely with other nursery staff, parents, and carers to provide consistent, nurturing care.
- Followed safeguarding and health and safety policies at all times.
School Catering Assistant
DOLCE
Reading, Berkshire
09.2022 - 12.2022
- Prepared and served school meals, eg chopping and washing vegetables.
- Managed portion sizes and dietary requirements.
- Washed dishes, utensils, and kitchen equipment.
- Unloaded deliveries and storing food correctly.
- Setting up and clearing away food service areas.
Cafe worker
Places For People Leisure
Reading, Berkshire
03.2022 - 04.2022
- Worked behind the counter serving customers hot beverages and snacks.
- Handled cash and card payments accurately using the till system.
- Delivered excellent customer service by greeting customers, taking orders, and resolving issues promptly.
- Maintained cleanliness of the café, including tables, counters, and other areas in line with the health and safety guidelines.
Education
Customer Service Level 2 -
QDOS TRAINING
04.2024 - 05.2024
Paediatric First Aid -
ABC MEDICAL SERVICES
Reading 06.2023 - 06.2023
GCSE English Level 4 -
Reading College
Reading 09.2020 - 07.2021
Health and Childcare -
Reading College
Reading 09.2020 - 07.2021
GCSE Art and Design Level 4 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE Maths Level 3 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE English Level 4 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE Food and Nutrition Level 4 -
Maiden Erlegh School
Reading 09.2015 - 03.2020
Health and Social Care Distinction -
Maiden Erlegh School
Reading 09.2015 - 03.2020
Skills
- Excellent communication skills
- Safeguarding Awareness
- Catering Experience
- Strong Attention to detail
- Ambitious
- Resilient
- Confidential information handling
- Strong Problem Solving Skills
- Childcare and Elderly Care Experience
- Empathetic
- Creative
- Leadership
- Adaptability and Flexibility
- Works Calmly and efficiently under pressure
- Customer Service Experience
- Record Keeping and Reporting
Timeline
School catering assistant
Caterlink
06.2025 - Current
Activities assistant
Barchester Healthcare
04.2024 - 08.2025
Customer Service Level 2 -
QDOS TRAINING
04.2024 - 05.2024
Nursery assistant
Chalkhouse Nursery
06.2023 - 09.2023
Paediatric First Aid -
ABC MEDICAL SERVICES
06.2023 - 06.2023
School Catering Assistant
DOLCE
09.2022 - 12.2022
Cafe worker
Places For People Leisure
03.2022 - 04.2022
GCSE English Level 4 -
Reading College
09.2020 - 07.2021
Health and Childcare -
Reading College
09.2020 - 07.2021
GCSE Art and Design Level 4 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE Maths Level 3 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE English Level 4 -
Maiden Erlegh School
09.2015 - 03.2020
GCSE Food and Nutrition Level 4 -
Maiden Erlegh School
09.2015 - 03.2020
Health and Social Care Distinction -
Maiden Erlegh School
09.2015 - 03.2020
Similar Profiles
Elaine ColtonElaine Colton
Catering Manager at CaterlinkCatering Manager at Caterlink
Carly HammondsCarly Hammonds
Kitchen Assistant at CaterlinkKitchen Assistant at Caterlink
Angela FerdinandAngela Ferdinand
Catering assistant at CaterlinkCatering assistant at Caterlink
Mac AduafoMac Aduafo
Intern at EY ( Ernst & Young)Intern at EY ( Ernst & Young)
Kniquisha HughesKniquisha Hughes
Administrative assistant at RSM UKAdministrative assistant at RSM UK