Amy Jones
Knutsford,UK
Summary
Experienced Project Manager known for delivering complex projects on time and within scope. Skilled in stakeholder management, team leadership, and process optimisation, resulting in increased efficiency and client satisfaction. Known for driving project success through strategic planning, risk management, and collaborative problem-solving.
Adept at managing stakeholder expectations and mitigating risks to ensure project alignment with business objectives.
Organised and dependable Project Manager, successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
Work History
School catering assistant
Mellors Catering
Knutsford, Cheshire East
11.2024 - Current
- Facilitated smooth service during lunch hours by efficient meal plating and serving.
- Assisted in the preparation of nutritious meals for 90 students daily.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Observed strict adherence to food safety regulations at all times.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Maintained high hygiene standards
- Helped maintain a safe working environment by following health and safety guidelines strictly.
- Created enjoyable experience with friendly and considerate customer service.
- Worked under pressure during peak lunch hours to serve meals on time.
- Prepared fresh fruit and vegetable snacks daily, promoting healthy eating amongst students.
Project Manager
Highbeech Consultancy
01.2012 - 01.2020
- Processed weekly and monthly payroll for UK and USA employees using QuickBooks software
- Travelled to North America for 5 years to liaise with key supplier
- Utilised QGIS software to develop geospatial data for project planning in the USA
- Interacted with stakeholders and vendors to ensure effective delivery and issue resolution
- Identified, managed and resolved risks and issues
- Completed administrative tasks including raising Purchase Orders and Change Management Requests
- Reviewed budgets and produced monthly financial reports with Finance Director
- Cultivated internal and external stakeholder relationships
Project Manager
NWIX Limited/ITSONNET Ltd
01.2009 - 01.2012
- Compiled monthly, quarterly, and annual financial reports
- Managed client projects, reporting directly to CTO
- Ensured client needs were surpassed through precise costing and achievable deliverables in bids
- Led multi-disciplinary project teams with internal, external and client resources
- Embedded new operating models, processes and procedures effectively
- Oversaw project stages and variations to deliver client expectations on time
- Proactively mitigated risks and communicated strategies to keep projects on schedule
- Designed and executed a new PRINCE2-based bid management and project delivery system
- Achieved KPI targets and key milestones within defined work programmes
- Ensured compliance with ISO 9001 and 27001 in governance of policies
- Oversaw financial planning for projects worth up to £5m
- Managed project activities with various departments to ensure seamless network maintenance
- Built strong stakeholder connections through consistent updates and effective communication
- Ensured product and service delivery met contractual stipulations
- Managed multi-disciplinary teams to ensure timely project completion
Founder, operations
Cucumbers Limited Catering
01.2006 - 01.2009
- Developed comprehensive standard operating procedures to support business functions
- Oversaw daily operations
- Managed lunch deliveries through constant interaction with customers and suppliers
- Promoted business at regional networking events and engaged with potential clients
- Secured key clients including East Cheshire Borough Council and Greater Manchester Police
- Generated over £100k revenue within first 12 months of operations
HR Advisor / Project Coordinator
Scottish & Newcastle/Spiritgroup Limited
01.2003 - 01.2006
- Delivered HR support to Area Managers and Operations Directors across pub estate
- Responsible as part of a dedicated team for the re-branding of a newly acquired significant chain of Pubs
- Developed database system to monitor events and results
- Co-ordinated site re-brands, ensuring managers adhered to timelines and resolved queries promptly
- Managed entire risk log, communicated risks and advised on mitigation
- Awarded ad-hoc bonus for early site delivery
- Managed bi-annual menu review process across 1000+ site estate
- Facilitated weekly business meetings for employees at all levels
- Collaborated on cost analysis and software development for new menu proposals
- Compiled daily update reports and collaborated with project sponsors and key stakeholders
Education
BA (Hons) - Business Studies
University of Derby
09.1999 - 06.2003
A-LEVELS - Business Studies, French and Chemistry
Fallibroome High School
09.1997 - 06.1999
10 GCSE’s Grades A-C -
Tytherington High School
09.1992 - 06.1997
Skills
- Effective Project Planning
- Credit Control
- Financial Planning
- Project Leadership
- Stakeholder Relations Management
- Network Operations and Delivery
- Customer Service Delivery
- Change Process Implementation
- Risk Analysis and Mitigation
- Process Optimisation
- Business Acumen
- Microsoft Project Management
- Scheduling and Resource Management
- Project coordination
- Quality Control and Assurance
- Microsoft Office Proficiency
- Financial software usage
- Conflict Management
- Regulatory standards adherence
- Client relationship management
- Scope planning and definition
- Customer service excellence
- Written and verbal communication
Custom
- Jogging
- Voluntary Dog Walking
- Traveling
- Music
Timeline
School catering assistant
Mellors Catering
11.2024 - Current
Project Manager
Highbeech Consultancy
01.2012 - 01.2020
Project Manager
NWIX Limited/ITSONNET Ltd
01.2009 - 01.2012
Founder, operations
Cucumbers Limited Catering
01.2006 - 01.2009
HR Advisor / Project Coordinator
Scottish & Newcastle/Spiritgroup Limited
01.2003 - 01.2006
BA (Hons) - Business Studies
University of Derby
09.1999 - 06.2003
A-LEVELS - Business Studies, French and Chemistry
Fallibroome High School
09.1997 - 06.1999
10 GCSE’s Grades A-C -
Tytherington High School
09.1992 - 06.1997
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