Louisa Fenton
Chester
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Early years practitioner
Kids Planet Day Nurseries
Chester, Cheshire
2023.01 - 2024.02
- Implemented Safeguarding Procedures to monitor and protect children.
- Adapted activities to support SEND
- Daily observations
- Built positive relationships with families, enhancing trust in care provisions.
- Conducted risk assessments for activities to uphold Health and Safety.
- Set up and helped children with activity equipment and resources.
- Used arts and crafts activities to encourage self-expression.
- Cared for babies from changing nappies to managing nap schedules.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
- Utilized learning through play to enhance children's creativity.
- Supported children with toilet training to aid physiological development.
Front of house bar assistant
Hand Picked Hotels
Nantwich, Cheshire East
2022.09 - 2022.11
- 5* Service, red star, and rosette standards
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Performed bar closing duties
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Displayed energy and enthusiasm in fast-paced environment.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
RTA claims handler
Wise Motors
2021.05 - 2022.02
- Inbound call handling
- Lead generator
- Personal injury
- Target based environment
- Outbound marketing
- In depth / up to date knowledge of RTA law and Highway Code
- Advisor for linked existing insurance claims and policy queries
Support worker
National Neurological Services
Manchester
2020.12 - 2021.04
- Rehabilitation residents, adults with ABI’s
- Structured support plans
- Medication administration
- Support with personal care
- Assisted service users in obtaining and accessing community resources.
- Promoted personal well-being and independence, building service user confidence through social and community interaction.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and well-being needs.
- Challenging behaviors
- Budgeting, appointment, and correspondence management
Support worker
Standwalk Ltd
Manchester
2019.05 - 2020.12
- High-risk adults with complex cognitive physical and learning disabilities
- Home management
- MAPA training
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
- Safely transported and accompanied clients to appointments and activities.
- Conducted effective handovers with team members to communicate information.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Maintained client dignity and respect throughout personal care support, including dressing, showering, and continence.
Bar, floor, and events staff
DeVere Hotels, Levenshulme Pub Co’, Khandoker, TheDrop
Manchester
2017.01 - 2020.11
- Working restaurants, pubs, clubs, and bars across south Manchester
- Weddings and conferences at Cranage Estate
- Bar maid for busy crowded club environment
- Taking orders, waitressing
- Opening and close down
- Stock take
- Managed on-site evaluations, internal audits and customer surveys.
- Oversaw daily operations to achieve high productivity levels.
Movement therapy assistant
Time to Shine Ltd.
2018.03 - 2020.05
- Using yoga, dance and drama to allow those with a disability or learning difficulty an inclusive space
- 1:1 therapeutic yoga
- Group creative and mindfulness
- Group dance and movement
- Sensory sessions
Freelance photography and film maker
Self employed
2011.01 - 2020.01
- Shooting on a client basis for events such as weddings, birthdays, new borns and parties
- Working for companies on their brochures and websites
- Developed and implemented comprehensive production within budget and on schedule.
- Adhered to quick turnaround deadlines and exercised calm under pressure to make quick changes.
Senior credit control agent
Verastar Ltd
2018.09 - 2019.05
- Account management and collections advisor for outstanding bills or billing issues
- Handling payments
- Outbound/Inbound
- B2B utilities and telecoms
- Employee of the month x3
Movement therapy assistant
NHS, Alzheimer’s Society, Cheshire Dance
2016.11 - 2018.03
- Facilitating researched based movement therapy sessions within NHS rehabilitation ward
- Adapting and delivering on a patient basis
- Expanding on current practices already in place by physiotherapist
- Continuous reviews of health benefits and possibilities to expand project aims
Live in nanny
Private Household
Chicago, USA
2016.07 - 2016.08
- Living with a family of 3 young children
- Finance handling
- Monitored children at after-school program location, offering asafe place for children to play and complete homework assignments.
- Cleaning, washing, ironing, and laundry to maintain home order.
- Maintained records of children's daily activities, meals, and medications administered.
- Encouraged children to express themselves confidently by cultivating safe, stimulating environments.
- Prepared healthy and nutritious meals to specific dietary requirements.
- Supervised children's play at home and in external settings, ensuring their physical safety at all times.
- Developed strong bonds with children through compassionate verbal and physical interaction.
Dance therapy teacher
Cheshire Academy of Integrated Sports and Art
2015.08 - 2018.01
- Teaching ages 5-8 with additional needs X2 weekly
- Structured class based off my own research and methodology
- Aimed to also improve communication, coordination and emotional skills
- Creating a fun and engaging environment
Course representative
MMU Student Union
Crewe, Cheshire East
2015.03 - 2017.02
- Head voice for 3rd year dance students
- Researching for continuous feedback
- Attending regular meetings to raise student concerns or queries
Dance for disabilities assistant teacher
Cheshire Dance
Winsford, Cheshire
2014.09 - 2017.02
- Dance for disabled adults in a supported day centre environment
- Weekly sessions
- Monthly themed performances
- Arranged for entertainment and games to provide downtime between learning activities.
- Liaised with internal departments to acquire information on available resources, programs or services.
Workshop leader
Dance Alive
2014.08
- Working with 5 primary schools in a large scale event
- Engaging children who lacked confidence in academic areas
- Running multiple sessions to allow children chances to create and develop
Children's 1-1 support worker
Keshet in conjunction with Camp Chi
Wisconsin , USA
2016.05 - 2016.08
- Large outdoor retreat lodging hundreds of children from across Wisconsin Dells and the USA
- Live in 24hr one to care and supporter
- Inclusive integration program
- Personal care
- Provided support in social, physical, and emotional areas to assist the child with integration into activities.
- Administered medication and kept comprehensive records.
- Monitored progress and adapted support programs to meet changing needs.
- Counseled the child through difficult times using approved and compassionate strategies.
- Collaborated with external support to maintain thebest possible care continuity
Education
Bachelor of Arts -
Manchester Metropolitan University
2014.09 - 2017.07
A-Levels -
William Howard Sixth Form
Brampton, Cumbria 2012.09 - 2014.07
GCSE & A Level -
Cumbria Dance
Carlisle, Cumbria 2013.09 - 2014.06
GCSEs -
Samuel Kings Secondary School
Alston, Cumbria 2010.09 - 2012.06
Skills
- Conflict resolution
- Activity planning
- Parent and caregiver relations
- Customer and client relations
- Positive reinforcement
- Interpersonal communications
- Child and adolescent development
- Rehabilitation
- Progress reporting
- Behavior pattern recognition
- Outcome-focused support plans
- Medication assistance
- Needs and risk assessments
- Confidentiality
- Emotional support and companionship
- Dance therapy
- Self-motivated
- Performance experience
- First aid and CPR
- Self-care promotion
Custom
- MMU Students Union; student ambassador
- MMU Artscool; exhibition ambassador
- RHS Flower Show @ Taton Park; creative performer
Personal Information
Date of birth: 06/08/1996
Timeline
Early years practitioner
Kids Planet Day Nurseries
2023.01 - 2024.02
Front of house bar assistant
Hand Picked Hotels
2022.09 - 2022.11
RTA claims handler
Wise Motors
2021.05 - 2022.02
Support worker
National Neurological Services
2020.12 - 2021.04
Support worker
Standwalk Ltd
2019.05 - 2020.12
Senior credit control agent
Verastar Ltd
2018.09 - 2019.05
Movement therapy assistant
Time to Shine Ltd.
2018.03 - 2020.05
Bar, floor, and events staff
DeVere Hotels, Levenshulme Pub Co’, Khandoker, TheDrop
2017.01 - 2020.11
Movement therapy assistant
NHS, Alzheimer’s Society, Cheshire Dance
2016.11 - 2018.03
Live in nanny
Private Household
2016.07 - 2016.08
Children's 1-1 support worker
Keshet in conjunction with Camp Chi
2016.05 - 2016.08
Dance therapy teacher
Cheshire Academy of Integrated Sports and Art
2015.08 - 2018.01
Course representative
MMU Student Union
2015.03 - 2017.02
Bachelor of Arts -
Manchester Metropolitan University
2014.09 - 2017.07
Dance for disabilities assistant teacher
Cheshire Dance
2014.09 - 2017.02
Workshop leader
Dance Alive
2014.08
GCSE & A Level -
Cumbria Dance
2013.09 - 2014.06
A-Levels -
William Howard Sixth Form
2012.09 - 2014.07
Freelance photography and film maker
Self employed
2011.01 - 2020.01
GCSEs -
Samuel Kings Secondary School
2010.09 - 2012.06