LOUIS TARGETT
London
Summary
An agile and reliable professional in the luxury retail space with two years' experience. I am an organised team player with exceptional communication skills, a strong track record in providing exceptional KPIs including being an anchor in the onboarding of new hires.
Overview
8
8
years of professional experience
Work history
Senior Retail Consultant
Aesop
Piccadilly Arcade (Full Time)
01.2024 - 12.2025
- Partnering with the store manager to support the achievement of store business goals across customer experience, team development and commercial performance.
- Overseeing day-to-day store operations, ensuring a seamless customer experience and adherence to brand standards in a luxury retail environment.
- Supported with training and mentoring a team of seven consultants, providing guidance on consultant rubric, product knowledge, operational tasks and customer service.
- Supported the hiring and onboarding process of retail consultants, screening CVs and conducting recruitment interviews with the store manager.
- Analysed KPIs (PowerBI and Veritas) to identify areas of improvement and commercial opportunities within the team.
Retail Consultant
Aesop
Hampstead (Full Time)
03.2023 - 01.2024
- Exceptional customer service in line with Aesop standards and values, offering professional and personalised skincare and fragrance consultations and a unique shopping experience.
- Championing store performance by discovering a customers needs and preferences to provide targeted advice and product recommendations. Consequentially increasing two key metrics to the business i.e, unit per transaction (UPT) and average transaction value (ATV) maximising on commercial opportunities.
Travelling/Career Break
-
07.2019 - 03.2023
FOH supervisor
Sheringham Little Theatre
Norfolk
12.2017 - 07.2019
Education
GCSEs - English, Maths, Science, Religious Studies, Sociology, History, Music
Trinity CofE Secondary School
Lee, Lewisham 09/2015 - 07/2017
Skills
- KPI Driven
- Interpersonal Skills
- Performance Oriented
- Emotional Intelligence
- Time Management
- Microsoft Office Suite
- Operations Management
- Objective and Critical Thinker
Timeline
Senior Retail Consultant
Aesop
01.2024 - 12.2025
Retail Consultant
Aesop
03.2023 - 01.2024
Travelling/Career Break
-
07.2019 - 03.2023
FOH supervisor
Sheringham Little Theatre
12.2017 - 07.2019
GCSEs - English, Maths, Science, Religious Studies, Sociology, History, Music
Trinity CofE Secondary School
09/2015 - 07/2017