Louis Spraggon
Tynemouth
Summary
A motivated young professional with enthusiasm for business and marketing, eager to expand my knowledge of related marketing roles, and aim to apply my understanding of analytical techniques to support my role in a team.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Data Administrator
Lobley Hill Pharmacy
Newcastle upon Tyne
2021.01 - 2023.01
- Analysed, solved and corrected patient issues in real time, providing end-to-end problem resolution
- Organised a mass volume of patients under high pressure, staying calm and focused while making quick decisions.
- Comforted nervous patients through verbal communication while they had their injections.
Bar Staff
Havana (Nightclub)
Whitley Bay, North Tyneside
2021.01 - 2022.01
- Selling promotional products to customers in the nightclub, such as drink offers, improving my communication and persuasion abilities.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Hospitality and Events
Blue Arrow
Newcastle upon Tyne
2019.12 - 2021.08
- Greeted guests on arrival in a hospitable manner and provided exceptional customer service throughout the event, enhancing my communication skills.
- Demonstrated a positive and dynamic mindset when dealing with incorrect customer orders.
- Delegated tasks when cleaning up after the end of the event.
Education
Bachelor of Arts - Business Management with Marketing
University of Leeds
2022.10 -
A-Levels - Business, Chemistry, Psychology
King's Priory Sixth Form
2020.01 - 2021.05
GCSEs -
John Spence Community High School
North Shields, North Tyneside 2014.09 - 2019.06
Skills
- Duke of Edinburgh Silver Award (ongoing)
- Excel proficiency (Business Analytics module)
Personal Achievements
- Football player of Newcastle United FC Academy (2015-2017)
- Scholarship at Morecambe FC (2019)
- ESFA U16 Schools Cup Winner (2019)
Timeline
Bachelor of Arts - Business Management with Marketing
University of Leeds
2022.10 -
Data Administrator
Lobley Hill Pharmacy
2021.01 - 2023.01
Bar Staff
Havana (Nightclub)
2021.01 - 2022.01
A-Levels - Business, Chemistry, Psychology
King's Priory Sixth Form
2020.01 - 2021.05
Hospitality and Events
Blue Arrow
2019.12 - 2021.08
GCSEs -
John Spence Community High School
2014.09 - 2019.06