louie izarra
barnet,Hertfordshire
Summary
Overall and to summarise i am-
- Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position but also fun job at an events company revolving around music or hospitality job with the many skills and experience i possess i think im a great candidate for the role.
- Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills and knowledge in my sector and always trying to improve.
- Physically fit and flexible. i am able to adapt to many different jobs
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Waiter
Soho House
shoreditch, Hackney
04.2023 - Current
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Event Manager
self employed
london, london
03.2021 - Current
- Solicited client feedback to assess event success and uncover opportunities for improvement.
- Fostered relationships with local and national vendors to support favourable pricing and delivery options.
- Provided post-event debrief paperwork, completing documents within agreed timeframes.
- Designed event floorplans in alignment with budget and venue constraints.
- Oversaw preparation and management of event budgets, delivering at or below projected costs.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Planned and efficiently organised activities, details and timelines for large- and small-scale events.
- Leveraged industry knowledge and vendor relationships to source high-quality event supplies and services.
- Paid and settled with vendors, venues, staff and contracted services.
- Prepared, monitored and maintained event budgets.
- I also DJ at the events
Waiter
koko
Camden, Camden
01.2023 - 04.2023
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Members club so had to be incredibly welcoming and warm when handling VIP customers.
- Private party event knowledge.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed timing standards in food deliveries to minimise delays.
Pizza chef and server
pepe italian street food
soho, london
08.2022 - 01.2023
- Processed transactions with strong POS system knowledge.
- Complied with Health and Safety, Food Hygiene and COSHH regulations by by providing best practices and quality standards.
- Orginised and time keeping
- Strong and warm customer service when serving customers
goalkeeper and goalkeeper coach
potters bar fc
potters bar, Hertfordshire
02.2016 - 09.2021
- Protected club equipment through appropriate storage and maintenance.
- Instilled discipline and principles of good sportsmanship, reducing pitch misconduct and penalties for bad behaviour.
- Developed strategy ahead of key matches and competitions.
- Built player strength and technique through strategic direction and mentoring.
- Established positive team culture by building inclusive and supportive environment.
- Evaluated individual knowledge, skills and strengths and assigned team positions accordingly.
Education
A-Levels - Chemistry and Psychology
The Aldenham Foundation
Borehamwood 09.2020 - 04.2021
Skills
- FOH procedures
- Interpersonal skills
- Table service
- Efficient under pressure
- Upbeat, outgoing and positive
- Extensive hospitality background
- Menu memorisation
- Food safety understanding
- Guest rapport
- Cleaning requirements
- Physically fit
- Heavily involved in music
- DJ and producer
Timeline
Waiter
Soho House
04.2023 - Current
Waiter
koko
01.2023 - 04.2023
Pizza chef and server
pepe italian street food
08.2022 - 01.2023
Event Manager
self employed
03.2021 - Current
A-Levels - Chemistry and Psychology
The Aldenham Foundation
09.2020 - 04.2021
goalkeeper and goalkeeper coach
potters bar fc
02.2016 - 09.2021
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