Amelia Thomas
Chichester,West Sussex
Summary
I'm very self-motivated, always looking for new opportunities to learn and improve my skills. Very willing to fit into new environments. Friendly and enthusiastic waiter, always ready for my shifts and to engage with customers. I value the workplace relationships, always willing to be a part of a team and value building a relationship of trust. Easily adaptable to changes, I can be moved onto different posts and roles and put my mindset into that new role, ensuring efficient results.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Waiter
Boston Tea Party
Chichester, West Sussex
2023.07 - Current
- I'm a team player. I work well in most environments; ensuring I build a bond of trust and reliance with my team members. Further assisting my skills during rush hours.
- I've had the opportunity to train new employees, explaining the layout of the cafe, ensuring they're familiar with drink and food orders and assisting them during rush hour to get the cafe clean and clear for other customers.
- I've assisted on the pass on many occasions, being trusted by my manager to check and serve food to customers on my own. Maintaining the proper procedure of asking customers if they need any other condiments and routine checkbacks even in rush hour.
- I've maintained a friendly but professional relationship with customers, allowing myself to engage in friendly chat if the customer instigates it. Whilst still ensuring I'm doing my job.
- I have a good relationship with regulars, greeting them and asking about their day and remembering their usual orders.
- I've often completed tasks without being told by my manager; including close down jobs, refilling sugar pots, salt and pepper, cleaning down highchairs, refilling sauce condiments and checking food labels for the bar and kitchen fridges.
- I will always try my best to come in and cover for someone who is sick, even if i have prior plans because I believe in a joint effort from the team, hoping they would do the same for me if needed.
- I regularly communicate with the kitchen and bar staff to ensure front of house operations run smoothly. I will always point out a mistake on a dish to the kitchen even if they are really busy because I'd rather the customer gets exactly what they paid for.
- I've worked host on a few occasions, ensuring the customers who haven't visited the cafe before are familiar with how we operate, filling them in on the ordering process, wifi access and any dietary requirements. Then guiding to a selected table.
- Even during a rush i will regularly go out to the KP and take clean plates, bowls, mugs and glasses and top up for the front of house.
- I've had many opportunities of working on prep in the kitchen. Following the spec books precisely and asking for any help on cooking or getting my progress checked to ensure no mistakes.
- I always follow the health and safety guidelines when working in the kitchen and FOH. When in the kitchen I'll ensure I'm using the correct coloured boards, regularly sanitising my work space and wearing gloves.
Front of house event staff
Annie's Food Inspiration
Chichester, West Sussex
2021.05 - Current
- I've worked adhoc corporate events, weddings, in-house dining and celebratory events.
- I've cross trained between FOH and the kitchen.
- Biggest wedding I've worked was 260 guests.
- I have had the opportunity of working behind the bar and making cocktails under guidance.
- Operated the till and gave guidance or tips to customers on food and drinks we serve.
- I have served tapas, detailing the ingredients and recommending which ones certain customers will like or can have based on dietary requirements.
- I've effectively and efficiently communicated with bar and floor staff, maintaining a smooth flow even during rush hour.
- Done routine checkbacks on customers and stock, ensuring the bar is all topped up and we're not running low on any stock.
- I've worked in the kitchen helping to make dishes for bigger events.
Education
A-Levels - Media, Law and Classical Civilization.
Bishop Luffa High School
Chichester, West Sussex 2018.09 - 2026.06
Skills
- Meal recommendation
- Patient and calm nature
- Efficiently table clearing
- Customer service-oriented
- Health and safety standards
- Allergen and dietary requirements
- Professional demeanour
- Table preparation
- Punctuality
- Table check-ins
- FOH procedures
Affiliations
- Creative writing
- Cooking and Baking
- Walking
- Listening to and discovering new music
- Researching Greek Mythology
References
References available upon request.
Timeline
Waiter
Boston Tea Party
2023.07 - Current
Front of house event staff
Annie's Food Inspiration
2021.05 - Current
A-Levels - Media, Law and Classical Civilization.
Bishop Luffa High School
2018.09 - 2026.06