Loughlan Murphy
Newcastle Upon Tyne,United Kingdom
Summary
Organized and motivated student with a strong passion for contributing to customer-focused environments. Proven ability to manage high-volume workloads with meticulous attention to detail and excellent time management skills. Recognized for effective and tactful communication, enhancing interpersonal interactions.
Anticipating GCSE results, with plans to pursue A-levels and eventually attend university as part of a strategic investment in my education. Recently achieved the RLSS UK Qualifications Level 3 Award in Pool Lifeguarding, eager to apply these skills in a part-time lifeguard role alongside my educational pursuits.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Sales and customer service representative
Self Employed
Newcastle upon Tyne, Tyne and Wear
04.2022 - Current
- Stayed aware of latest industry trends, tailoring sales tactics accordingly.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Maintained high standards of professionalism whilst interacting with customers. Current satisfaction scores 100%
- Identified potential sales leads using market research strategies.
Education
GCSEs -
Walbottle Academy
Newcastle Upon TyneSkills
- Understanding buyer behaviour
- Building brand loyalty
- Fashion awareness
- Effective upselling
- Excellent listening
- Up-To-Date on store policies
- Customer Service
- Confident communicator
- Product knowledge
- Business development
- Digital marketing
- Outstanding customer service
Affiliations
- Fashion
- Travel
- Music
- Writing Music
- Paddle boarding
Accomplishments
Awarded student of the year 2025 for most improved results in my mock GCSE's recognized at Prom event
Certification
RLSS UK Qualifications Level 3 Award in Pool Lifeguarding 18/07/2025
I am about to undertake the below course on 1/7/2025 online to help me with my part-time job searches in the retail sector. Level 2 Certificate in Understanding Retail Operations
Timeline
Sales and customer service representative
Self Employed
04.2022 - Current
GCSEs -
Walbottle Academy
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