Lola Hough

Helston,Cornwall

Summary

I like to think I am an enthusiastic and reliable person, who takes pride in what ever they are doing. When I waitressed I provided excellent customer service and was complimented on my friendly nature.

I believe I was skilled at anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

years of professional experience

Work history

Waitress

Beijing Cuisine

, Cornwall

07.2020 - 01.2022

Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Created friendly, welcoming atmosphere to encourage positive guest experiences.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Regularly communicated with kitchen and bar staff to maintain smooth front of house.

Education

NVQ Level 2 Equine Management - Equine care

Duchy Stoke Climsland

Cornwall

09/2022 - 06/2023

GCSEs -

Helston Community College

Helston

09/2017 - 09/2022

Skills

Highly responsible and reliable
Strong communication and work well with others
Efficient under pressure, I don't tend to get flustered, I can see what needs doing and can anticipate how to help

Upbeat, outgoing and positive
Courteous
Enthusiastic

Timeline