Overview
Work history
Education
Skills
Languages
Timeline
Waitress

Laura Teresa De Ponte Rivas

Colchester,Essex

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Waitress

La Campana Restaurant
Cordoba, Priego de Cordoba
02.2023 - 09.2023
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Maintained bar stocks, replenishing daily as necessary.

Assistant

Bancasa
Caracas, Chacao
04.2022 - 09.2022
  • Completed assigned work within deadlines and to company standards.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.
  • I was in charge of purchasing basic office supplies and keeping the area clean.

Restaurant hostess

Taiko, Caracas
Caracas, Las Mercedes
09.2020 - 04.2021
  • Cultivated positive customer relations by managing reservation information and orchestrating speedy seatings.
  • Coordinated astaff ahead of events for smooth execution to maximise customer satisfaction.
  • Coordinated with waiters regarding special requests and sitting arrangements.
  • Assigned guests to specific tables or waiting reception.

Education

Bachelor of Science -

Colegio Generalísimo Francisco de Miranda
Caracas, Venezuela
09.2015 - 07.2020

Skills

  • Outstanding customer service
  • Courteous
  • Multidisciplinary teamwork
  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Efficient under pressure
  • Organised and reliable

Languages

English
Beginner

Timeline

Waitress

La Campana Restaurant
02.2023 - 09.2023

Assistant

Bancasa
04.2022 - 09.2022

Restaurant hostess

Taiko, Caracas
09.2020 - 04.2021

Bachelor of Science -

Colegio Generalísimo Francisco de Miranda
09.2015 - 07.2020

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Laura Teresa De Ponte Rivas