Summary
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Lok Yin Oscar Chan

Birmingham,Sutton

Summary

Dedicated hospitality professional with expertise in bill calculation, customer service, and food safety. Demonstrates a friendly disposition and patient nature, ensuring exceptional service and adherence to alcoholic beverage serving laws. Committed to enhancing guest experiences through comprehensive menu knowledge and efficient table clearing techniques.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Work history

Waiter

Hong Kong Dinning
Birmingham, west midland
01.2024 - 03.2024
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Delivered excellent customer service through friendly and polite interaction.
  • Assisted in food preparation, resulting in timely service delivery.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Upheld health and safety standards by regularly sanitising hands and work areas.

Education

A-Levels - Maths , economic

Central st michaels sixth form
West Bromwich, Sandwell
09.2023 -

Skills

  • Bill calculation
  • Service mindedness
  • Alcoholic beverage serving laws
  • Serving techniques
  • Customer Service
  • Table clearing
  • Menu knowledge
  • Food safety understanding
  • Friendly disposition
  • Patient and calm nature

Languages

Chinese (Cantonese)
Native
English
Fluent

Affiliations

account and finance, bartender

Timeline

Waiter

Hong Kong Dinning
01.2024 - 03.2024

A-Levels - Maths , economic

Central st michaels sixth form
09.2023 -
Lok Yin Oscar Chan