Kresti Ballolli
Bristol,Alveston
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
year of professional experience
Work history
Waiter
Casa la Cucina
Thornbury, Bristol
2025.09 - 2025.12
- Handled payment transactions to guarantee smooth customer checkout process.
- Accommodated special dietary requests, enhancing customer dining experience.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained knowledge of menu items, leading to accurate order taking.
Receptionist
Moxy London Excel
Newham, London
2025.06 - 2025.08
- Utilised multi-line telephone system to manage incoming calls effectively.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Completed data entry tasks whilst adhering to strict deadlines.
Education
Bachelor of Science - Computer Science
University of the West of England
Bristol, England 2025.09 -
Skills
- Service mindedness
- Bill calculation
- Serving techniques
- Patient and calm nature
- Cash handling
- Customer Service
- Table clearing
- Meeting room preparation
- Filing system design
- Patience and composure
- Good judgement
- Flexible
- Keyboard typing speed
- Microsoft Office Suite
Languages
English
Advanced (C1)
Albanian
Proficient (C2)
Timeline
Waiter
Casa la Cucina
2025.09 - 2025.12
Bachelor of Science - Computer Science
University of the West of England
2025.09 -
Receptionist
Moxy London Excel
2025.06 - 2025.08