Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lois Metcalfe

Kendal

Summary

Hardworking dispenser with experience and knowledge in dispensing transactions, healthcare advice and stock management for flexible, well-rounded pharmacy support. High-energy individual equipped to support pharmacy operations and customer needs. Excels in both autonomous and collaborative roles with strong problem-solving and communication skills. Commended for reliable work ethic and adaptable nature.

Overview

9
9
years of professional experience

Work History

Pharmacy dispenser

Well Pharmacy
kendal
08.2022 - Current
  • Oversaw inventory to achieve consistent supply levels.
  • Minimised wastage by tracking stock dates.
  • Offered best-possible medical advice to customers to improve health conditions.
  • Clarified unclear dosage instructions with authorising doctors.
  • Maintained continued safe supply of medication in line with best practices.
  • Stored drugs in line with temperature and security requirements.
  • Consulted patients on current conditions and provided treatment advice.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Worked under guidance of pharmacist to prepare compounds and dispense medications.

Pharmacy Assistant

LloydsPharmacy
Lancaster
02.2021 - 08.2022
  • Answered questions and offered advice to inform patients regarding prescription orders.
  • Stored and rotated stock while upholding pharmacy policies.
  • Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
  • Maintained continued safe supply of medication in line with best practices.
  • Minimised wastage by tracking stock dates.
  • Clarified unclear dosage instructions with authorising doctors.
  • Endorsed high-volume prescription forms.
  • Processed repeat prescription requests for large patient base.
  • Applied correct pricing structures and controls for pharmacy, POM and GSL products.
  • Monitored and ordered pharmacy supplies to meet customer demand.

Receptionist

Mb digital
03.2018 - 03.2020
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Delivered front of house duties with warm and professional manner.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Provided clerical support to company employees, including copying, faxing and file management.

Tea Room Assistant

Low Sizergh Barn, Kendal
05.2016 - 03.2018
  • I worked along side a hard working team serving customers behind tills and a cheese counter
  • I also did waitressing every Sunday here, making coffee and serving food
  • We had to do a lot of stock rotation and date checking every week.

Hairdressing Assistant

gray hairdressers
Kendal
11.2014 - 02.2016
  • Cleaning up around the salon
  • Making sure customers were with the right stylist and making sure they were welcomed with magazine and a drink of there choice
  • Washing clients hair
  • Mesuring the dyes out for stylists.

Education

GCSEs -

Kirkbie Kendal school
kendal
05/2016 - 05/2016

NVQ Level 2 -

Lancaster and morecambe college
lancaster
2017

Skills

  • Comprehensive pharmaceutical knowledge
  • Dispensary management
  • Clear communication
  • Customer education
  • Health information
  • Scheduled drug security
  • Inbox management
  • Customer-service orientated
  • Calendar management

Languages

English
Fluent
Italian
Beginner

Timeline

Pharmacy dispenser

Well Pharmacy
08.2022 - Current

Pharmacy Assistant

LloydsPharmacy
02.2021 - 08.2022

Receptionist

Mb digital
03.2018 - 03.2020

Tea Room Assistant

Low Sizergh Barn, Kendal
05.2016 - 03.2018

Hairdressing Assistant

gray hairdressers
11.2014 - 02.2016

GCSEs -

Kirkbie Kendal school
05/2016 - 05/2016

NVQ Level 2 -

Lancaster and morecambe college

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Lois Metcalfe