Summary
Overview
Work history
Education
Skills
Languages
Timeline
Elise Middlemass

Elise Middlemass

Houghton-Le-Spring,Durham

Summary

Reliable Pharmacy Dispenser with experience providing exceptional customer assistance in fast-paced pharmacy settings. Well-organised and flexible for responsive staff and patient support. Works with due care and precision to maintain high-quality services. Committed to building knowledge and skills for increased capabilities and responsibilities.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

Pharmacy Dispenser

Frank Jones Chemist
Houghton-Le-Spring, Durham
05.2018 - 07.2023
  • Offered best-possible medical advice to customers to improve health conditions.
  • Endorsed high-volume prescription forms.
  • Maintained continued safe supply of medication in line with best practices.
  • Engaged with GPs and local practices to drive service provisions.
  • Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
  • Clarified unclear dosage instructions with authorising doctors.
  • Minimised wastage by tracking stock dates.

Education

GCSEs - Maths

The Hermitage Academy, Chester le Street
09.2022 - 02.2023

GCSEs - Science

The Hermitage Academy, Chester le Street
09.2014 - 09.2015

GCSEs - English

The Hermitage Academy, Chester le Street
09.2014 - 09.2015

GCSEs - Media

The Hermitage Academy, Chester le Street
09.2014 - 09.2015

GCSEs - Art

The Hermitage Academy, Chester le Street
09.2014 - 09.2015

NVQ Level 2 - Beauty Therapy

New College Durham, Durham
01.2017 - 01.2018

NVQ Level 2 - Medical Counter Assistant

Buttercups, Durham
01.2019 - 01.2020

NVQ Level 2 - Dispensing Assistant

Buttercups, Durham
01.2020 - 01.2021

Skills

  • Dispensary management
  • Patient-centred care
  • Scheduled drug security
  • Appointment Scheduling
  • Verifying prescriptions
  • Comprehensive pharmaceutical knowledge

Languages

English
Native

Timeline

The Hermitage Academy - GCSEs, Maths
09.2022 - 02.2023
Buttercups - NVQ Level 2, Dispensing Assistant
01.2020 - 01.2021
Buttercups - NVQ Level 2, Medical Counter Assistant
01.2019 - 01.2020
Pharmacy Dispenser - Frank Jones Chemist
05.2018 - 07.2023
New College Durham - NVQ Level 2, Beauty Therapy
01.2017 - 01.2018
The Hermitage Academy - GCSEs, Science
09.2014 - 09.2015
The Hermitage Academy - GCSEs, English
09.2014 - 09.2015
The Hermitage Academy - GCSEs, Media
09.2014 - 09.2015
The Hermitage Academy - GCSEs, Art
09.2014 - 09.2015
Elise Middlemass