Lois Knight
Peacehaven,East Sussex
Summary
I am a resilient and adaptable professional, who demonstrates exceptional customer service skills with a positive and approachable demeanour, ensuring customers are satisfied to a high standard. I am good at maintaining composure under pressure, and I am an enthusiastic self motivated employee, who strives for personal development.
Overview
1
1
Certification
7
7
years of post-secondary education
2
2
years of professional experience
Work history
Waitress
Natalie and Jack Visick
Seaford, East Sussex
2024.10 - Current
- Delivered exceptional service by greeting and serving customers in a friendly manner.
- Delivered checks, collected cash or credit card payments and provided receipts to customers.
- Ensured compliance with health regulations through effective cleaning methods in the dining area.
- Optimised workflow in busy periods through successful coordination with staff.
Instructor
Haydn Davies
Wales, Brecon, Powys
2024.06 - 2024.07
- Ensured that all safety guidelines were followed during practical sessions reducing risk of accidents.
- Assessed individual pupil progress and adjusted lessons accordingly for better improvement.
- Engaged students with hands-on activities resulting in increased interest in subject matter.
- Created a safe environment and helped maintain the welfare of students.
Education
A-Levels - Biology and Psychology
Seaford Head Sixth Form
Seaford, East Sussex 2024.09 - 2026.06
GCSEs - 8 GCSE's and 1 V-CERT.
Seahaven Academy
Newhaven 2019.09 - 2024.06
Skills
- Resilient under pressure
- Staff training capabilities
- Hygiene regulations compliance
- Stock rotation practices
- Outstanding customer service
- Positive and approachable
Affiliations
- Playing football for my local team.
- Spending time with family and friends
Accomplishments
I have received the 'players player' and 'supporters player' award, with my football team. I received a recognition award at my Sixth Form College for commitment to my studies.
Certification
UK driving license.
References
References available upon request.
Timeline
Waitress
Natalie and Jack Visick
2024.10 - Current
A-Levels - Biology and Psychology
Seaford Head Sixth Form
2024.09 - 2026.06
Instructor
Haydn Davies
2024.06 - 2024.07
GCSEs - 8 GCSE's and 1 V-CERT.
Seahaven Academy
2019.09 - 2024.06