Lizzie Bishop
Bristol
Summary
Hardworking and Driven Biomedical Science graduate looking for work; Bringing forth a wide skill-set with strong proficiency in communication and organisation.
Elected town councillor with significant work experience catering to a diverse clientele via various customer and patient facing roles. Warm, compassionate and professional person, happy to work with all types of people in teams and independently.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Front of House Team Member
Bakehouse Factory
Bristol, BST
11.2022 - Current
- Implemented excellent customer service, managing all customer needs.
- Confirmed and checked-in visitor bookings.
- Communicated with customers and management whilst updating the customer database.
- Co-ordinated large volume of visitors' bookings in a fast paced setting to comply to the strict time schedule.
- Maintained compliance with all safe-guarding and safety protocols.
- Helped with training and integration of new staff members.
Town Councillor
Wokingham Town Council
Wokingham, Berkshire
05.2019 - Current
- Elected as the historically youngest town councillor for Wokingham, representing the needs of local people.
- Take part in decision making, compromise and teamwork.
- Successfully presented a motion for the pride flag to be flown from the Town and Borough Council buildings for the first time in Wokingham history.
- Organised Wokingham Town's first ever Pride event- using press releases in local newspapers to promote the event and diversity.
- Established the adoption of National Refill Scheme by the Town (see below)
- Took part in event planning/organisation for town events including implementing new marketing strategies and targeting under-represented audiences.
Home Care Assistant
Premier Home Care LTD
Bristol
02.2022 - 11.2022
- Ensured the delivery of high quality home health care and community care to vulnerable individuals
- Delivered personal care to service users, prioritising dignity and compassion.
- Collaborated with the health care team and district nurses to manage and carry-out optimal patient care
- Documented mental and physical status of service users, along with relevant eating/sleeping patterns.
- Administrated and managed service users' medications.
Local Refill Scheme Coordinator
Refill
Wokingham, Berkshire
08.2019 - 08.2022
- Linked in with the national Refill scheme (an award winning campaign encouraging the reduction of plastic waste by connecting users to places they can eat/drink/shop whilst cutting-down plastic waste in a convenient and sustainable way.
- Successfully proposed motion for Wokingham Town's uptake of the scheme.
- Used press releases and calling on local businesses persuading local cafes and restaurants' to adopt the scheme, as well as my colleagues in Wokingham Town Council.
Salon Assistant
Zappas Hair Studio
Wokingham, Berkshire
04.2015 - 12.2021
- Over seven years experience working my way up into a semi-professional level.
- Supported reception desk, receiving phone calls, entering appointments to meet demand and collecting payments for services rendered.
- Abundance of experience working within a team, having social interactions with a wide variety of people- developing a strength in communication
- Dedicated my own time to an eight week training programme to provide further services to customers.
- Prioritised professionalism throughout all retail experience and customer care.
Receptionist Administrator
ARC Gym
Wokingham, Berkshire
01.2019 - 01.2020
- Served as a friendly and helpful first point of contact in the gym
- Conducted general administrative work via Excel and the customer database proving proficient organisation and attention to detail.
- Took payments and managed memberships and direct debit transactions.
- Built upon and demonstrated excellent communication and interpersonal skills with customers and within my team of colleagues.
- Maintained professional and courteous customer interactions across the reception panel.
Education
Bachelor of Science - Biomedical Science
University of the West of England
Bristol 09.2019 - 07.2022
A-Level -
Emmbrook Sixth Form
Wokingham 09.2016 - 06.2018
A-Level -
Bracknell and Wokingham College
Wokingham 09.2018 - 06.2019
GCSE -
Emmbrook Senior School
Wokingham 09.2015 - 07.2016
Care Skills Academy
Bristol 04.2022 - 08.2022
Skills
Database Administration
Communication
Working in a team
IT and Microsoft Office
Volunteer Experience
A&E Move Maker - NBT Southmead Hospital
Sep 2021 - Jul 2022
- Permanent volunteer within Southmead Hospital's Emergency department; Working within a network of healthcare workers to facilitate patient care and smooth running of the department/wider hospital.
- Assisted patient navigation throughout the hospital and provided support to patients and their visitors.
- Completed wheelchair training course in order to provide additional assistance to patients.
- Helped completion of SHINE charts, prioritising patient confidentiality.
Shadowing Oncologist - Royal Berkshire Hospital
Aug 2022
- Shadowed Dr.Freebairn within the Cancer Centre of Royal Berkshire Hospital, learning the usual day in the life of an oncologist in the NHS.
- Learned the importance of clear communication, empathy, and patient confidentiality whilst working in a health care setting.
Vaccination Clinic volunteer - Gloucester Road Medical Centre
Oct 2021 - Jan 2021
- Volunteered for a local GP surgery assisting with Saturday clinics offering Flu and COVID-19 vaccines.
- Worked with a network of doctors, nurses, and administrative staff to facilitate the vaccination process, maintaining safety measures including social distancing, checking patients in and monitoring patients.
Community Response Volunteer - Citizens Advice Bureau - Wokingham Borough Council
Mar 2020 - May 2020
- Volunteered for local community response team, including making up and delivering packages of food and essentials for members of the public who were vulnerable and shielding in the COVID-19 pandemic.
Timeline
Front of House Team Member
Bakehouse Factory
11.2022 - Current
Care Skills Academy
04.2022 - 08.2022
Home Care Assistant
Premier Home Care LTD
02.2022 - 11.2022
Bachelor of Science - Biomedical Science
University of the West of England
09.2019 - 07.2022
Local Refill Scheme Coordinator
Refill
08.2019 - 08.2022
Town Councillor
Wokingham Town Council
05.2019 - Current
Receptionist Administrator
ARC Gym
01.2019 - 01.2020
A-Level -
Bracknell and Wokingham College
09.2018 - 06.2019
A-Level -
Emmbrook Sixth Form
09.2016 - 06.2018
GCSE -
Emmbrook Senior School
09.2015 - 07.2016
Salon Assistant
Zappas Hair Studio
04.2015 - 12.2021