JASMEET KAUR
RECEPTIONIST
GLASGOW,UNITED KINGDOM
Summary
Experienced in event planning and hosting, with a strong background in customer service and complaint handling. Demonstrates proficiency in basic bookkeeping and data entry, ensuring efficient reception area maintenance. Committed to delivering exceptional service with patience and composure, aiming to leverage skills in a dynamic environment focused on customer satisfaction.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Front of house team member
CHAIIWALA
GLASGOW , UNITED KINGDOM
05.2024 - Current
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Recommended menu items to guests, enhancing their dining experience.
- Managed cash transactions accurately, ensuring accurate financial records.
- Promoted special offers or events to increase awareness among customers.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
Front desk receptionist
FUDGE IT DESSERT SHOP
GLASGOW , UNITED KINGDOM
01.2024 - 04.2025
- Assisted colleagues with ad-hoc tasks when required contributing to cohesive team environment.
- Greeted guests warmly upon arrival, creating a positive first impression of the shop
- Dealt with customer queries, ensured timely resolution.
- Collaborated with team members for smooth shift transitions.
RECEPTIONIST
AIM OVERSEAS
RUDRAPUR, INDIA
05.2020 - 12.2023
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Completed data entry tasks whilst adhering to strict deadlines.
- Maintained accurate logs of visitor entries for security purposes.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Maintained an organised reception area for a professional business environment.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Education
Master of Business Administration - Entrepreneurship
University of West of Scotland
South Lanarkshire 01.2024 - 05.2025
Bachelor of Business Administration - Business
Saraswati Institute Of Management and Technology
Gadarpur 06.2021 - 10.2023
Certificate of Higher Education - Commerce
Jaycees Public School
Rudrapur 03.2019 - 04.2020
Skills
- Event planning capabilities
- Host and Hostess experience
- Complaint handling competence
- Basic bookkeeping
- Reception area maintenance
- Patience and composure
- Customer Service
- Data Entry
- Microsoft Excel database management
- Microsoft Excel spreadsheet administration
Certification
Certificate of Microsoft Office With A+
Languages
English
Fluent
Hindi
Fluent
Timeline
Front of house team member
CHAIIWALA
05.2024 - Current
Front desk receptionist
FUDGE IT DESSERT SHOP
01.2024 - 04.2025
Master of Business Administration - Entrepreneurship
University of West of Scotland
01.2024 - 05.2025
Bachelor of Business Administration - Business
Saraswati Institute Of Management and Technology
06.2021 - 10.2023
RECEPTIONIST
AIM OVERSEAS
05.2020 - 12.2023
Certificate of Higher Education - Commerce
Jaycees Public School
03.2019 - 04.2020
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