Liz Goodman

• Assess customer requirements for sofas, recliners, and suite furniture.
• Recommend appropriate sofas, recliners, and suites based on lifestyle and space.
• Manage care chair sales by guiding selection decisions confidently.
• Educated customers on warranties and return policies for transparency.
• Resolved customer complaints swiftly, maintaining company reputation.
• Suggested suitable products to customers for enhanced shopping experience.
• Delivered excellent customer service by addressing and resolving queries.

Very busy petrol station processing Petrol Sales with cash, cards and accounts.

Opening and closing the premises.

Lone working.

Keeping the shop floor clean.

• Balanced till at end of day, maintaining accurate records.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Collaborated closely with store management for daily operations success.

• Customer Sales, customer support, addressing inquiries to facilitate sales transactions in a very busy store
• Resolved customer complaints swiftly, maintaining company reputation.
• Boosted brand reputation with demonstration of product knowledge.
• Designed and arranged product displays to optimise customer engagement and drive sales
• Worked extended hours during holiday season managing high customer footfall.

• Delivered excellent customer service by addressing and resolving queries.
• Assisted customers with product selection and queries to enhance shopping experience
• Organised product displays to attract customer attention and drive sales
• Collaborated with marketing team for successful product launches.
• Participated in team meetings contributing valuable ideas for sales improvement.

• Consulted with clients to identify and tailor bookings to meet specific needs and preferences.
• Coordinated multiple projects to ensure timely delivery and adherence to quality standards.
• Managed multiple projects simultaneously whilst ensuring timely completion and quality control.

• Processed customer returns, ensuring timely resolution and customer satisfaction
• Managed reception area operations
• Managed eBay listings, enhancing product presentation and customer engagement
• Created and listed products on Amazon, optimising visibility and sales potential

• Suggested suitable products to customers for enhanced shopping experience.
• Educated customers on warranties and return policies for transparency.
• Coordinated special events promoting new product lines.
• Trade and Retail Sales
• Blended paint types to achieve desired colour results

• Supervised team to foster collaboration and ensure timely task completion
• Facilitated customer sales and efficiently processed returns to enhance shopping experience
• Restocked shelves to maintain product availability and support customer satisfaction

• Furniture Sales
• Homeware Sales
• Designed and implemented visually appealing displays to enhance customer engagement
• Gifts

• Facilitated smooth checkout process, enhancing customer satisfaction levels.
• Boosted brand reputation with demonstration of product knowledge.
• Implemented promotional strategies for increased product visibility.
• Designed visual displays to enhance customer engagement and drive product interest
• Conducted stock checks to maintain inventory accuracy and support sales operations