Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lisa Rose Dixon

Portree,Scotland

Summary

After leaving school I Started as a house keeper at the Royal hotel. During my 3 years there I moved around to do different aspects of the hotel and enjoyed working with the public, so I started waitressing.

While there I have learned lots of new valuable skills. I am organized, self motivated, friendly and approachable with excellent customer service skills.

As a regular at wholefoods in Portree I am some what knowledgeable about healthy living, and would like the opportunity to learn more. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

3
3
years of professional experience
2022
2022
years of post-secondary education

Work history

Waitress

Royal Hotel
Portree, Scotland
08.2023 - 08.2025
  • Utilised professional communication skills to resolve customer complaints.
  • Maintained clean and organised dining area for customer comfort.
  • Advanced team efficiency by assisting in training new waitstaff members.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Met special dietary requests with careful preparation and presentation of dishes.

Housekeeping cleaner

Royal Hotel
Portree, Scotland
07.2022 - 08.2023
  • Completed housekeeping chores promptly without sacrificing quality of workmanship.
  • Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitizing of surfaces.
  • Followed detailed instructions from homeowners ensuring tailored service meeting their specific needs.
  • Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.

Education

GCSEs -

Portree High-school
Scotland

Skills

  • Digital ordering system use
  • Food service equipment use
  • Bill calculation efficiency
  • Hospitality-Focused mindset
  • Stock rotation practices
  • Tills operation
  • Restaurant etiquette familiarity
  • Dietary requirements understanding
  • Cash handling
  • Verbal communication
  • Dress code adherence
  • Relationship building with customers
  • Payment Processing
  • Customer Service

Timeline

Waitress

Royal Hotel
08.2023 - 08.2025

Housekeeping cleaner

Royal Hotel
07.2022 - 08.2023

GCSEs -

Portree High-school
Lisa Rose Dixon