Lisa Tabanivesikula

• Adhered to agreed caseload management targets to minimise waiting times.
• Completed case notes after each session and collated feedback forms filled by clients at beginning, middle and end of counselling.
• Using the online portal for video, telephone, and chat sessions.
• Providing worksheets where appropriate to enhance learning ideas.
• Providing a safe, confidential space for clients to talk about their feelings.

• Documented all patient information outlined in service plans, treatment reports and progress notes.
• Updating system diary and allocating of time slots
• Supporting parents and carers to facilitate positive change
• Providing a minor with a safe, confidential space to talk and understand their feelings and behaviours.
• Build up rapport and trust through different techniques dependant on age.

• Documented all patient information outlined in service plans, treatment reports and progress notes.
• Referred clients to other programmes and community agencies to enhance treatment processes.
• Educated patients about appropriate coping mechanisms to help through tough situations.
• Executed appropriate risk-assessment and mitigation strategies.
• Completed case notes after each session and collated feedback forms filled by clients at beginning, middle and end of counselling.
• Ensuring a safe and confidential space whether face to face or online for children and adults.

A diverse role in a busy ethical clothing manufacturer producing management accounts, payroll, managing pension scheme, Health and Safety, insurances, and employee wellbeing.

• Securely stored and maintained concise and coherent notes for weekly sessions.
• Provided one to one therapeutic support to 3 service users weekly.
• Working with in school environments and community rooms for minors.
• Refer on to other agencies when required.

Bookkeeper including vat returns, bank reconciliations, purchase, and sales ledger.

Successfully caught the business up from a backlog of three years to a system that worked in a timely fashion.

Assisted in the implementation of a new management system for all aspects of the business, including producing training manuals and training employees

Managed a team of stores people for the accurate pick and pack of aircraft parts including stock reconciliation, batch management and timely service to other parts of the business.